Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
241
4 Stars
137
3 Stars
58
2 Stars
18
1 Star
18
85%of customers recommend this product.
(
219 out of
258)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
1
Very dissapointing
on September 3, 2023
Posted by: Southern Ontario
from Haldimand, Ontario
I purchased this fridge and two weeks in it stopped cooling in the fridge section. It was still in its warranty period however whirlpool refused to send a technician to service it and refused to authorize a refund or exchange.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 11, 2023
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #387963, in the subject line. Thank you! -Jasmyn
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 11, 2023
Hello, Southern Ontario! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273343469). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious for its size, water dispenser issue
on January 15, 2025
Posted by: jjacobu
from Virginia
[This review was collected as part of a promotion.] This is a good model refrigerator that can accommodate 33 inch wide enclosures. Plenty of space in this fridge and the shelves are sturdy. Holds temperature and the ice maker is good. It is not stated anywhere, but the water dispenser has issues with aeration style whole home water filtration systems. That should be stated in the documentation because I would have chosen a different model due to the slow drip from the internal dispenser. Whirlpool support sent out authorized appliance repair team that replaced water intake valve and added a check valve, but ultimately gave up. Whirlpool support had no answer except 'is there anything else we can help you with', I would have liked additional warranty because I will probably have problems with the freezer door gasket from the dripping water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I like the design and interior layout, well done.
on August 1, 2025
Posted by: Zuma1
[This review was collected as part of a promotion.] Very noisy. With previous refrigerators never heard them running, always quiet. However, this one constantly hear fan and condenser and I'm not connected to ice maker!! Is this normal?!!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wonky drawers inside.
on October 25, 2023
Posted by: Dadfrig23
[This review was collected as part of a promotion.] Upon arrival of our unit I noticed how cheap the drawers inside were. I noticed that when we use the veg drawers they are wonky to close.
It's cold and pretty if that's what your looking for.
It's cold and pretty if that's what your looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
3
bins
on November 6, 2023
Posted by: Sams
from Ocala, Fl
[This review was collected as part of a promotion.] The fruit/vegetable bins are not as deep as my previous refrigerator. They also feel very flimsy and fragile. I expected a better quality from Whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love this fridge
on June 26, 2024
Posted by: Renab
from Stockton Missouri
[This review was collected as part of a promotion.] Love the refrigerator so far. The only complaint I have is you have to be careful when opening just the left side door so that middle piece doesn’t get damaged as that would be a huge expense.Love the adjustable shelves and holders in doors. Love the filtered water option and flittered ice. Like how the baskets are arranged in the freezer. Absolutely love the finish which definitely does not show finger prints
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good but not Geat
on December 5, 2024
Posted by: Robin
[This review was collected as part of a promotion.] We like it for the most part. It is louder than our previous Whirlpool refrigerator. Also we were disappointed that it takes both hands to use the interior water dispenser. Why not put the button below the dispenser so we could turn it on with the glass as the KitchenAid models do? Very unhandy, to the point of not using it. Other than that we like it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall, a really good purchase!!
on December 29, 2024
Posted by: katrinka
from Maumee, Ohio
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago because I wanted and needed the larger bottom freezer. The side by side we have had for several years has a narrow useless freezer. I gave four stars because of the awkward and inconvenient location to access the filtered water on the left having to open both doors. Otherwise, the large bottom freezer is great except for a permanent partition next to the ice tray that creates a useless space and makes the adjacent space smaller! The French door refrigerator is roomy and well planned.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com