Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
1
Very dissapointing
on September 3, 2023
Posted by: Southern Ontario
from Haldimand, Ontario
I purchased this fridge and two weeks in it stopped cooling in the fridge section. It was still in its warranty period however whirlpool refused to send a technician to service it and refused to authorize a refund or exchange.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 11, 2023
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #387963, in the subject line. Thank you! -Jasmyn
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 11, 2023
Hello, Southern Ontario! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273343469). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love this fridge
on June 26, 2024
Posted by: Renab
from Stockton Missouri
[This review was collected as part of a promotion.] Love the refrigerator so far. The only complaint I have is you have to be careful when opening just the left side door so that middle piece doesn’t get damaged as that would be a huge expense.Love the adjustable shelves and holders in doors. Love the filtered water option and flittered ice. Like how the baskets are arranged in the freezer. Absolutely love the finish which definitely does not show finger prints
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious for its size, water dispenser issue
on January 15, 2025
Posted by: jjacobu
from Virginia
[This review was collected as part of a promotion.] This is a good model refrigerator that can accommodate 33 inch wide enclosures. Plenty of space in this fridge and the shelves are sturdy. Holds temperature and the ice maker is good. It is not stated anywhere, but the water dispenser has issues with aeration style whole home water filtration systems. That should be stated in the documentation because I would have chosen a different model due to the slow drip from the internal dispenser. Whirlpool support sent out authorized appliance repair team that replaced water intake valve and added a check valve, but ultimately gave up. Whirlpool support had no answer except 'is there anything else we can help you with', I would have liked additional warranty because I will probably have problems with the freezer door gasket from the dripping water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I like the design and interior layout, well done.
on August 1, 2025
Posted by: Zuma1
[This review was collected as part of a promotion.] Very noisy. With previous refrigerators never heard them running, always quiet. However, this one constantly hear fan and condenser and I'm not connected to ice maker!! Is this normal?!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid!
on September 25, 2025
Posted by: Derp
from Wisconsin
[This review was collected as part of a promotion.] This refrigerator is poorly designed and poorly built. The produce draws come all the way out too easily and the large bottom drawer hits the left refrigerator door when you close it. A technician had to repair the seal on the freezer door because condensation kept building up on the outside. The water dispenser inside the fridge is inconvenient. I’ve only had this for 2 weeks and I regret my purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #808009
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #808009
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed buy
on June 6, 2023
Posted by: Border Girl
from London, Ont
We just bought I first Whirlpool french door fridge. We have always had Amana fridges which have lasted over 10yrs. , We were told that Whirlpool was made by the same company so we switched. We have had this fridge for 3 weeks and it has quit working. Now waitng 1 wk for a repair specialist to see if it can be fixed. A new fridge needing to be fixed after 3 weeks, crazy it should be replaced or the cost refunded so I can buy something more reliable. I expect it will be under warranty, but none the less very
frustrating
frustrating
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 20, 2023
Hello, Border Girl! We are terribly sorry about this inconvenience. We are here to help. Please email us at
canadasocial@whirlpool.com and include your best contact number, serial number, and Reference ID number #339585. Thank you! -Max
canadasocial@whirlpool.com and include your best contact number, serial number, and Reference ID number #339585. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wonky drawers inside.
on October 25, 2023
Posted by: Dadfrig23
[This review was collected as part of a promotion.] Upon arrival of our unit I noticed how cheap the drawers inside were. I noticed that when we use the veg drawers they are wonky to close.
It's cold and pretty if that's what your looking for.
It's cold and pretty if that's what your looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
3
bins
on November 6, 2023
Posted by: Sams
from Ocala, Fl
[This review was collected as part of a promotion.] The fruit/vegetable bins are not as deep as my previous refrigerator. They also feel very flimsy and fragile. I expected a better quality from Whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com