Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
5
Nice smaller french door refrigerator
on March 10, 2026
Posted by: Peetie23
[This review was collected as part of a promotion.] Overall I am pleased with this refrigerator. It was wonderful to find a french door refrigerator that fit in the smaller space we have. The left door doesn't close easily if the right door is already closed. It would be a great improvement if the drawers were on roller tracks. They don't slide easily if there is very much in them.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Issues you should not have with Brand New Items.
on March 11, 2026
Posted by: LynWB
[This review was collected as part of a promotion.] Only owned for a few weeks now. Lower rating is due to minor defect to interior water line. I think a part may have been broken in delivery; A small plastic piece, that I am assuming should hold the coiled interior water line in place to back interior wall behind vegetable drawer. I searched for answers and almost impossible to find images or anything that comment about it. It prevents the vegetable drawer from closing since it is not adhered in place with anything. I finally taped it to back interior wall myself until I can find proper info on the fix. I went to Whirlpool website, but I guess I'm going to have to call.
Overall though, still happy with purchase so far. Love the adjustable shelving. Icemaker seems to be working well so far, but again, still new and everything should be excellent. Just hate the water line issue on something brand new that you should not have to deal with.
Overall though, still happy with purchase so far. Love the adjustable shelving. Icemaker seems to be working well so far, but again, still new and everything should be excellent. Just hate the water line issue on something brand new that you should not have to deal with.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I do like the way it is set up.
on March 11, 2026
Posted by: ????
[This review was collected as part of a promotion.] So far so good but it's only been in service for 1 week. I have noticed some condensation on the left hand door. This leads me to believe that the gaskets aren't sealing properly.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker broke after 2 months
on March 11, 2026
Posted by: DebT
from Chicago, IL
[This review was collected as part of a promotion.] I bought this 2 months ago and the ice maker stopped warming. Fridge was making loud rumbling sounds just before it stopped working. I’m waiting for their designated appliance repair company to come out again. I’m thinking this fridge is a lemon and need to be replaced. This should not happen with a new fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 12, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933215.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933215.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
LOVE this new fridge so much!!!
on March 11, 2026
Posted by: Lynn
[This review was collected as part of a promotion.] We bought this about 2.5 months before it was delivered as it was back-ordered. But I really wanted the black stainless steel so it was worth the wait for it. Our refrigerator is so lovely and it has tons of room inside. I'm constantly surprised by how much I can put inside it after grocery shopping. We especially like the LED lighting inside too. Everyday we exclaim how pretty it is in our kitchen and how happy we are that we selected it!
Written by a customer while visiting whirlpool.com
Customer Rating
4
great features
on March 12, 2026
Posted by: Ro Ro 914
from tarrytown, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago and I think it is great. Love that it has 2 bottom bins in the freezer plus a shelf. I do however notice that the compressor is a bit louder than my last refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge with some drawbacks
on March 12, 2026
Posted by: LMNCFL
from Merritt Island, FL
[This review was collected as part of a promotion.] This replaced another Whirlpool refrigerator that was about 3 cu ft larger. I sure do miss that extra space. I do not care for the pantry drawer - must open both sides of the refrigerator to access the contents. I would prefer a separate "Meat Drawer" on the right side. Need to flip the switch on the ice maker to get it to shut off and not make any more cubes. The cubes seem a bit smaller than what the old fridge made.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for 33" Fridge
on March 13, 2026
Posted by: Micheal L
from Maple Plain, MN
[This review was collected as part of a promotion.] Bought and had delivered about a month ago, so no longevity tests here but the fridge has been pretty good. We replaced a 21 year old Kenmore top freezer and I don't expect this one to last as long but I hope it does. The fridge was kind of loud when we first got it, not scary loud but worried loud (if that makes sense) but it was just the compressor settling in and the ice maker going non-stop.
The internal water dispenser works great, it has a good pressure but it doesn't spray out or anything. You can use it with only one door open but it's kinda awkward. This was the single most important feature to us as I didn't want want an exterior dispenser and it's great.
The ice maker makes great cubed ice but makes slightly too much. It's not that big of issue, sometimes as you open the freezer and pull the top tray out a piece or two of ice will fall out the backside and shoot out the front of the fridge. It's easy to shut the maker off as it has a lever switch on the side of it, so when it fills the bowl we'll just shut it off.
The shelves are nice and kind of adjustable, adjustable enough for me anyways. The fridge is also bright and you should have no issues finding anything.
All in all it's a great fridge so far and I hope it stays that way.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com