Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
4
Glad we picked it
on February 28, 2026
Posted by: The mom
[This review was collected as part of a promotion.] We are loving the versatility of moving the shelves around to work for us. The the front doesn’t show fingerprints which is great in our house. It’s a little louder than our last fridge but not so much that it is a problem.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good price, fit my space
on March 2, 2026
Posted by: CSL26
[This review was collected as part of a promotion.] Bought because it was one of the few refrigerators in stock that fit my space. My old frig had 2 drawers for fruit and veges, this one has two smaller drawers and then a much smaller one the same width as the two. I’d rather have just 2 bigger drawers. The drawers also do not slide open easily, maybe that will change with use.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 5, 2026
Posted by: Dave
[This review was collected as part of a promotion.] Excellent product. I made the mistake of buying an LG refrigerator 6 years ago and the compressor failed after 5.5 years. Whirlpool products have always served us well lasting 20 + years for every product.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Horrible divider in bottom freezer compartment.
on March 5, 2026
Posted by: Sandra
from 95120
[This review was collected as part of a promotion.] I’m disappointed that my refrigerator came without a flip cover shelf for butter.
I HATE the divider in the freezer compartment that both limits the kinds of containers that you can put in the freezer and the usable space. The drawers are flimsy and don’t glide smoothly. The exact same French door, bottom freezer previously made by Kenmore was a better product. It was also 35” wide and not 33”.
I HATE the divider in the freezer compartment that both limits the kinds of containers that you can put in the freezer and the usable space. The drawers are flimsy and don’t glide smoothly. The exact same French door, bottom freezer previously made by Kenmore was a better product. It was also 35” wide and not 33”.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 5, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 930409.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 930409.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 6, 2026
Posted by: Happy camper
from Asheboro nc
[This review was collected as part of a promotion.] After using this for a couple of weeks, I give 4 stars only because of the way the left door shuts. I am afraid it will eventually break. For what we paid for it it is a good refrigerator. If you want better quality you would need to pay a lit more .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Yes it has great features
on March 8, 2026
Posted by: Kristine 26
from Massachusetts
[This review was collected as part of a promotion.] I was debating between two different refrigerators and chose this one. I was not sure how the freezer would work for me. This is my first time having a freezer on the bottom. I am actually loving it! I have plenty of room for everything. I love the refrigerator too- I’ve never had such a nice refrigerator before. I am truly loving it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are Terrific!
on March 9, 2026
Posted by: Corky55
from Red Deer, Alberta
[This review was collected as part of a promotion.] We have had our new Whirlpool fridge for about 1.5 months now & are Very Happy with it. Lots of room on side doors crispers & extra drawer for beverages or cheeses, lots of options !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not our favorite
on March 10, 2026
Posted by: MomBick
[This review was collected as part of a promotion.] The door doesnt stay open.
It also doesnt beep when the door is left open. The door doent close well.
It also doesnt beep when the door is left open. The door doent close well.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help with troubleshooting information on door concerns in your PRODUCT.
http://spr.ly/6422B6ykvu
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6423B6ykvR
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424B6ykvr
Instagram: http://spr.ly/6425B6ykvT
Live Chat: http://spr.ly/6427B6ykvV (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932590.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with troubleshooting information on door concerns in your PRODUCT.
http://spr.ly/6422B6ykvu
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6423B6ykvR
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424B6ykvr
Instagram: http://spr.ly/6425B6ykvT
Live Chat: http://spr.ly/6427B6ykvV (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932590.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com