Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2 out of 5
4.2
(672 Reviews)
Open Ratings Snapshot
Rating breakdown 672 reviews
5 Stars
328
4 Stars
202
3 Stars
85
2 Stars
29
1 Star
28
81%of customers recommend this product. 
(
310 out of 381
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
5 out of 5
5
Great refrigerator
on July 22, 2026
Posted by: Sherlako
[This review was collected as part of a promotion.] Absolutely love my new fridge. The inside layout is wonderful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great looking appliance
on July 22, 2026
Posted by: Gmoo
[This review was collected as part of a promotion.] I like the double doors on top and freezer on bottom. I had a top freezer refrigerator which is still working after 21 years. Just wanted something that was easier to access. The only thing I would have preferred is that you access the water dispenser with one hand instead of having to use one hand to dispense and the other to hold the glass. Otherwise I appreciate all the features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love My Whirlpool Refrigerator
on July 22, 2026
Posted by: Tinny
[This review was collected as part of a promotion.] Purchasing this Whirlpool refrigerator was a very good idea. It is roomy, has glass shelves and beautiful style. So happy we bought it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Fridge review
on July 22, 2026
Posted by: Beach Fridge
[This review was collected as part of a promotion.] Nice fridge, ice and water works well. Only one small issue is the a door can easily be left slight open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Generic
on July 22, 2026
Posted by: Unimpressed11
[This review was collected as part of a promotion.] This refrigerator is cheap looking and overall poor quality very unhappy with it
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 27, 2026
Thank you for reaching out and sharing your experience with us. We are truly sorry to hear about the frustrations you've encountered with your Whirlpool® Refrigerator. Please know that we genuinely value your feedback and would like to look into your concerns further to provide the support you deserve. You can connect with our team through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
If you choose to message us on Facebook or Instagram, please include your contact details and reference Case # 24328114, so we can assist you as quickly as possible.
We appreciate your patience and look forward to helping you resolve this.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
on July 22, 2026
Posted by: D-33
[This review was collected as part of a promotion.] Loud motor. When ice cube maker fills with water it is very loud.
The top refrigerator is very spacious.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love it
on July 22, 2026
Posted by: Anna45
[This review was collected as part of a promotion.] I love my French door refrigerator. The crisper drawers are keeping my vegetables perfect. I have had to learn how to arrange my refrigerated items after using a side by side but I have that organized now. I also love the extra room I have in the bottom freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Love the French Doors
on July 22, 2026
Posted by: anniemurf59
[This review was collected as part of a promotion.] I love the French doors because of the traffic pattern in our kitchen. Takes up less room when they are open. I don't like that if you open the left door w/o opening the right it make the right door pop open when you close it. Freezer is a bit smaller than my old refrigerator so I just purchased a small 3.5 Cu Ft Freezer for my basement.Lighting is great. Digital temp readings are great, Still figuring out the drawer at the bottom of the refrigerator. Doesn't slide in as smoothly as I would like. Water filter holder is in an odd place & takes up room. Wish I could remove it as our unit isn't hooked up to a water source.All in all I love the look in my kitchen.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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