Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(473 Reviews)
Rating breakdown 473 reviews
5 Stars
242
4 Stars
137
3 Stars
58
2 Stars
18
1 Star
18
85%of customers recommend this product.
(
220 out of
259)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
4
Some good features
on July 17, 2024
Posted by: Lyn264
from Barrie Ontario
[This review was collected as part of a promotion.] Replaced a previous single door Whirlpool refrigerator same size with bottom freezer (no longer available). This one is not as good. Drawers in vegetable compartments not as deep and ice keeps forming on top of freezer drawer. Factory setting of 38 F in fridge is too cold have reset to 4 C.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not bad
on July 17, 2024
Posted by: Mansi
[This review was collected as part of a promotion.] It’s not that great but it’s alright. Performance is fair but not extraordinary
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 18, 2024
Hello Mansi! We thank you for your feedback. Should you have any issues or questions about your appliance please email us at canadasocial@whirlpool.com. Please include your phone number, full address, and the model and serial numbers of your appliance. Thank you -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
2
Wish it Was Better
on July 24, 2024
Posted by: Linda
from Westchester County NY
[This review was collected as part of a promotion.] I bought this refrigerator last month. It was was expensive, but Whirlpool gets decent product reviews.
The vegetable crisper drawers do not slide smoothly; they get easily stuck when opening and closing. (no they are not overloaded.) All the interior parts are appear to be cheap plastic. Paint job around connections like hinges does not look great.
After installation, the right side appeared to be lower than the left. A representative from the store was sent out. Right side is slightly lower. He tried to ratchet it to being level. His assessment is that my kitchen floor is not level, but according to a level tool, that is not true.
After installation, the right side appeared to be lower than the left. A representative from the store was sent out. Right side is slightly lower. He tried to ratchet it to being level. His assessment is that my kitchen floor is not level, but according to a level tool, that is not true.
I simply expected a better built product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568411.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 12, 2024
Posted by: Mg5710
[This review was collected as part of a promotion.] I did buy a refrigerator on July 22 of this year but not the model listed in this email, WRFF5333PW. The model that I bought is WRX735SDHZ11, which has a third drawer between the refrigerator and freezer compartments. The serial number of the refrigerator that was delivered is KD2008652.Please correct your records and my warranty information and notify me that the correction was made. So far I am very happy with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great inside design of the refrigerator.
on August 28, 2024
Posted by: Pat%
[This review was collected as part of a promotion.] I bought this site unseen based on reviews and size limitations. Was very pleased with the results. The design of the refrigerator was all that I hoped for. The temperature display for both the refrigerator and the freezer provides piece of mind. I only wish the ice and water dispenser were in the door instead of on the interior. The black finish is shiny and does not show fingerprints.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very nice fridge.
on October 8, 2024
Posted by: Chad
from Newfoundland canada
[This review was collected as part of a promotion.] Bought this fridge about a month ago. Love the fridge. Only complaint is I feel the pull out drawers do not have a nice glide. They stick a little bit. Love the water and ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on November 6, 2024
Posted by: Keri
[This review was collected as part of a promotion.] Love this frig! Nice to have an ice maker and fresh cold water. The door alarm is very helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very poor build quality. Does not sit level.
on January 6, 2025
Posted by: GH3033
[This review was collected as part of a promotion.] I purchased this approx 3 was ago and l wish that l had not.
Very poor build quality. Doors do not align. Serviced twice. Does not sit level. Noisy.
Paint scratches
Noisy. I want to return it, that's a whole other story.
Very poor build quality. Doors do not align. Serviced twice. Does not sit level. Noisy.
Paint scratches
Noisy. I want to return it, that's a whole other story.
Response from whirlpool.comBy chasttl, CA Social Care, January 21, 2025
Hi Headache. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # 287440664, so we can look into what happened.
Thank you, Teresa
Thank you, Teresa
Written by a customer while visiting whirlpool.com