Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
2
Very Loud
on May 25, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We bought our refrigerator about three weeks ago. This is the loudest refrigerator we have ever owned and I hope we can get use to the noise. When it is running, we can hear it in adjacent rooms. Additionally, the fruit and vegetable drawers do not slide easily. Everything else is great. I like the layout and how everything else functions. If the fridge was much quieter, I would have given this refrigerator a 4+ Star review. Nonetheless, I am disappointed with our purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't walk - run away from this refrigerator
on July 21, 2025
Posted by: Barbara P
[This review was collected as part of a promotion.] Worst major appliance I have ever purchased. Not only was it poorly designed with shelves that don't reach the sides or back of the refrigerator, but insulation is coming out of the doors, doors were not level, it was impossible to adjust the "adjustable" divider in the freezer (the manual does not address it and the store had no idea), drawers are flimsy, and now - less than two months after I got it, the freezer went up to 19 degrees overnight.
Response from whirlpool.comBy Branded Team, Consumer Care, July 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #754941.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #754941.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap Drawers/Poorly Designed
on July 30, 2025
Posted by: Rhon
[This review was collected as part of a promotion.] I didn’t have many options to choose from with these dimensions to fit in my space that was white with an ice maker. So I had to settle with this unit. I hate the wire top basket in the freezer. The ice bin is too small & I hate that in front of the ice bin there’s a storage space not big enough for much of anything. But anything you do put in that space you have to reach over it to get to the ice bin. The crisper & meat/cheese drawers drag & made of extremely cheap plastic. I’m not sure of the center divider in the meat/cheese tray. It doesn’t lock down & shifts side to side.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 4, 2025
Posted by: Unhappy consumer
[This review was collected as part of a promotion.] 1week old and icemaker freezes up on max and on regular setting makes 4to 6 cubes. Interior water had never worked. If I place food and water in the limited space in this design, the socompressor starts making a loud noise as if the compressor is going to fail. I would have given a 0 rating but you do not offer that choice.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 762261
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Runs quietly and so efficientI love all the space
on September 15, 2025
Posted by: MB71
from Lakeland,Fl.
[This review was collected as part of a promotion.] I bought this new refrigerator last month and it’s the best large appliance purchase I ever made!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not maintain correct temp
on July 8, 2023
Posted by: Dido
from Montreal
After only 18 months, service is needed. I have a fridge thermometer, and it goes from -2 to +5. Results in frozen lettuce and ice in beer. Not satisfied with this fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , August 4, 2023
Hello Dido! We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271401230. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appliance
on August 28, 2023
Posted by: Macbo
from Spartanburg, SC
[This review was collected as part of a promotion.] We replaced a larger refrigerator which was 31 years old with this one and I think we have more room in this one than the old one. Much better use of space! We have only had this one about a month, but it has been great so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So glad that I bought this!
on September 14, 2023
Posted by: KP teaches
from Northeastern MA
[This review was collected as part of a promotion.] I find the layout of drawers and flexible shelving excellent!
The fridge has ample space for whatever you want to refrigerate! I am also happy with amount space in the freezer and the ability to set up that space in multiple wYs!
The fridge has ample space for whatever you want to refrigerate! I am also happy with amount space in the freezer and the ability to set up that space in multiple wYs!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com