Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2 out of 5
4.2
(672 Reviews)
Open Ratings Snapshot
Rating breakdown 672 reviews
5 Stars
328
4 Stars
202
3 Stars
85
2 Stars
29
1 Star
28
81%of customers recommend this product. 
(
310 out of 381
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
4 out of 5
4
So far so good!
on October 15, 2026
Posted by: Sally's fridge
[This review was collected as part of a promotion.] I'm still getting used to it. But I love it so far. It cools and freezes quickly. Ice is made quickly. I like the deli draw, things don't get as lost. Not sure in the way I have the shelves, I may need to reposition them. The draws seem to work well. The lighting is great. Not sure on the freezer baskets. It seems smaller than my old one. But like I said, I'm still getting used to things. Time will tell.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Not the greatest product
on October 15, 2026
Posted by: Noisy not quality
[This review was collected as part of a promotion.] It makes loud buzzing noise when running. The ice maker overflows. The refrigerator works, but annoyingly noisy.
Response from whirlpool.comBy Branded Team, Consumer Care, October 16, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25307865, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great refrigerator
on October 15, 2026
Posted by: SRF!
[This review was collected as part of a promotion.] Refrigerator works great. We use it for our office, but it is perfect for a home also.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on October 15, 2026
Posted by: Gordeb75
[This review was collected as part of a promotion.] We like the new refrigerator. The only thing I am not sure of is that it seems to run a lot. Everything else so far seems great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Nice fridge
on October 13, 2026
Posted by: Why nickname 123
[This review was collected as part of a promotion.] The only complaint I have is when I pull out the vegetable drawers they almost fall out of the fridge so I need to be careful.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Refrigerator
on October 5, 2026
Posted by: Sher50
[This review was collected as part of a promotion.] The inside water button should be just one step, you have to use both hands to fill. It should have been done with a push button for glass to be used to dispense. Contacted company that sold it to us but still hasn't come to look at it.
Also we have some damage on doors and handle to open refrigerator is off, one is higher than the other one.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Hoping it'll be great for a long time
on October 2, 2026
Posted by: MikeOso
[This review was collected as part of a promotion.] Only a month in so far, but meets our needs pretty well. Two ideas ...
1. Improve the water dispensing mechanics to make it a one hand push-to dispense operation.
2. Improve the ice tray so that ice pieces don't fall out the back of the tray.
Otherwise, many thanks for what we hope will be a great product with many years of dependable service!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good inside fridge space
on September 27, 2026
Posted by: JaSo
from MB
(This review was collected as part of a promotion.) I bought my fridge in august 2026 and do really love it. Used to have one with the water/ice in the door but this one gives much more space inside the fridge. Having the water spout inside the fridge does take some getting used to. Downside is losing the freezer space with the ice maker inside the freezer but it does work well and just takes a little organization.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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