Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(473 Reviews)
Rating breakdown 473 reviews
5 Stars
242
4 Stars
137
3 Stars
58
2 Stars
18
1 Star
18
85%of customers recommend this product.
(
220 out of
259)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
4
Nice but drawers don't slide easily
on January 19, 2025
Posted by: Could_be_happier
from California
[This review was collected as part of a promotion.] I like the look of this French door refrigerator and have found it to be roomy and flexible. I don't like the way the veggie/fruit drawers open and close. The drawers don't slide smoothly. They feel a bit cheap. Other than that, it seems like a good choice for a 33-inch wide fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Loud
on May 25, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We bought our refrigerator about three weeks ago. This is the loudest refrigerator we have ever owned and I hope we can get use to the noise. When it is running, we can hear it in adjacent rooms. Additionally, the fruit and vegetable drawers do not slide easily. Everything else is great. I like the layout and how everything else functions. If the fridge was much quieter, I would have given this refrigerator a 4+ Star review. Nonetheless, I am disappointed with our purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap Drawers/Poorly Designed
on July 30, 2025
Posted by: Rhon
[This review was collected as part of a promotion.] I didn’t have many options to choose from with these dimensions to fit in my space that was white with an ice maker. So I had to settle with this unit. I hate the wire top basket in the freezer. The ice bin is too small & I hate that in front of the ice bin there’s a storage space not big enough for much of anything. But anything you do put in that space you have to reach over it to get to the ice bin. The crisper & meat/cheese drawers drag & made of extremely cheap plastic. I’m not sure of the center divider in the meat/cheese tray. It doesn’t lock down & shifts side to side.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid!
on September 25, 2025
Posted by: Derp
from Wisconsin
[This review was collected as part of a promotion.] This refrigerator is poorly designed and poorly built. The produce draws come all the way out too easily and the large bottom drawer hits the left refrigerator door when you close it. A technician had to repair the seal on the freezer door because condensation kept building up on the outside. The water dispenser inside the fridge is inconvenient. I’ve only had this for 2 weeks and I regret my purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #808009
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #808009
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed buy
on June 6, 2023
Posted by: Border Girl
from London, Ont
We just bought I first Whirlpool french door fridge. We have always had Amana fridges which have lasted over 10yrs. , We were told that Whirlpool was made by the same company so we switched. We have had this fridge for 3 weeks and it has quit working. Now waitng 1 wk for a repair specialist to see if it can be fixed. A new fridge needing to be fixed after 3 weeks, crazy it should be replaced or the cost refunded so I can buy something more reliable. I expect it will be under warranty, but none the less very
frustrating
frustrating
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 20, 2023
Hello, Border Girl! We are terribly sorry about this inconvenience. We are here to help. Please email us at
canadasocial@whirlpool.com and include your best contact number, serial number, and Reference ID number #339585. Thank you! -Max
canadasocial@whirlpool.com and include your best contact number, serial number, and Reference ID number #339585. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appliance
on August 28, 2023
Posted by: Macbo
from Spartanburg, SC
[This review was collected as part of a promotion.] We replaced a larger refrigerator which was 31 years old with this one and I think we have more room in this one than the old one. Much better use of space! We have only had this one about a month, but it has been great so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So glad that I bought this!
on September 14, 2023
Posted by: KP teaches
from Northeastern MA
[This review was collected as part of a promotion.] I find the layout of drawers and flexible shelving excellent!
The fridge has ample space for whatever you want to refrigerate! I am also happy with amount space in the freezer and the ability to set up that space in multiple wYs!
The fridge has ample space for whatever you want to refrigerate! I am also happy with amount space in the freezer and the ability to set up that space in multiple wYs!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
new appliance certainly is great
on October 2, 2023
Posted by: none
from Grantsville, WV
[This review was collected as part of a promotion.] We really like our refrigerator. This is a ridiculous survey!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com