Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
4
Solid refrigerator
on February 14, 2024
Posted by: howlr99
[This review was collected as part of a promotion.] We bought this to replace a 16 year old whirlpool refrigerator that was starting to have frost issues in the freezer. Enjoyed it for years. The new refrigerator is really nice and adjusts to the spacing we needed. The only design issue with the new one is the location of the water filter (inside the refrigerator compartment). While convenient for replacement, it takes up space in the top shelf of the refrigerator. Overall, its' a great refrigerator. 4.5 stars
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Overpriced meh!
on November 21, 2024
Posted by: chaz37
from Comox, BC
[This review was collected as part of a promotion.] Not a lot of options in 33" width. Interior design and storage space is not great for the form factor of the unit. Shelves are suuuper basic; no slides. Everything feels cheaper and lighter than a model from 10 years ago. I hate how much space the water filter takes up, for the non-optional, non-removable internal water dispenser. Factory spray foam overfill at some joints, leaving small patches of trimmed foam behind.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 22, 2024
Hello, chaz37 ! Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID 628376. Regards, - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 1, 2023
Posted by: Paula
from Boynton Beach FL
[This review was collected as part of a promotion.] I am currently waiting for new parts for this refrigerator purchased on October 23, 2023. They will be here tomorrow to install the new shelf and cover for the cold cut draw. I feel the new parts should arrive before I comment on this item.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just what I wanted!!!
on August 6, 2024
Posted by: Happenstance Cottage
[This review was collected as part of a promotion.] So far, so good!!! This fridge replaced a 30 year old one!! I opted for no water or ice on the door ! I like the simplicity!! It produces lots of ice!! Filtered water inside!!! Tons of room for all our food stuff.!!! I give it a top rating for design and function!!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective refrigerator
on November 27, 2025
Posted by: Zues
from Rockport indiana
[This review was collected as part of a promotion.] I bought a new refrigerator french door had trouble with it ever since I got it in may.The guy who sowed it to me couldn't fix it.He says he's an authorized to repair it.Well, he couldn't fix it.He caught in another man.This man has to order seven new parts for a refrigerator that's supposed to have been new.I'm so upset over this whirlpool.I've always had your product.My father in law worked for you for thirty three years and I just asked for a new one. He says, no I had to call you myself. I think he should have took care of him. The guy who sold it to me. That's not right, then I turned it around. And bought another product from him. A front loader washer paid 800 for it. I'll never buy another world product from him again. Please help me. I can't add pictures. My phone won't let me, but the guy who is put in this 7 new parts in a new refrigerator works for Whirlpool. He'll be out in December. He said to pit this 7 new parts on that makes me so upset on a brand new Refrigerator supposedly and the man knew it was bad.When I got it from him in may
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 1, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 850849
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Convenient
on February 27, 2026
Posted by: MoMa
[This review was collected as part of a promotion.] i am a senior first time, homebuyer and saved months to buy this refrigerator and have not been disappointed in anyway! It is everything I wanted . It is convenient. It is easy for me at my advanced age to see and access whatever I need. not to mention that it’s beautiful
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator - very good value
on February 27, 2026
Posted by: mrken46
from Pennsylvania
[This review was collected as part of a promotion.] I'm quite pleased with the refrigerator so far. It is very quiet and has more accessible space than my previous side-sy-side fridge. The only surprise that I had was that the left door will not close completely unless I push on it or if the right door is partially open. This is the way it is designed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator for the price
on February 28, 2026
Posted by: Joe08
[This review was collected as part of a promotion.] We bought this refrigerator and love it we can easily see what is in the refrigerator and finally stop wasting food .Love the space and features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com