Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
4
nice fridge for the price
on December 20, 2025
Posted by: crazylilme
from Ohio
[This review was collected as part of a promotion.] Fridge was installed 1.5 weeks ago. It's smaller than our old 90s Whirlpool fridge, but is the only one that fits in the available space. It looks nice a d we like have the French doors and freezer on the bottom. The freezer is decently smaller than we're used to, but it works well. The ice maker takes a few days to fill, but works. The interior water dispenser is incredibly low flow and will likely not be used. Plus it's in a weird spot and opening the fridge to get to it defeats the purpose. So we use a water filter pitcher. The refrigerator part is roomy and bright. The shelves are adjustable as are the ones on the doors. Overall, we're happy with the purchase so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Whirlpool refrigerator
on February 3, 2026
Posted by: Champ
from Michigan
[This review was collected as part of a promotion.] After the repair technician came out to look at our LG refrigerator and told us the bad news on our 8 year old refrigerator, recommended whirlpool,we checked reviews, and talked to people we decided on whirlpool so far so good we really like it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A good producet
on February 18, 2026
Posted by: wingwitt
from Franklin, PA
[This review was collected as part of a promotion.] This replaced a very similar product from another manufacturer. I love the pull-out drawer with the lifting top. It has great depth and very useful for cheeses, meats, etc.
I also like the filtered water feature inside the left hand side. I didn't want a door ice/water dispenser because it takes so much interior space. This is a good alternative for me.
It does seem noisier than my previous fridge during its normal running. I guess I'll get used to it.
I also like the filtered water feature inside the left hand side. I didn't want a door ice/water dispenser because it takes so much interior space. This is a good alternative for me.
It does seem noisier than my previous fridge during its normal running. I guess I'll get used to it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not happy
on February 28, 2026
Posted by: PATTY
[This review was collected as part of a promotion.] I am not happy with my purchase. It is so loud. And the water dispenser stopped working within a week of me installing it. It worked for a few days. It would stop working again and it’s an ongoing cycle. The customer service repair is a joke.
Response from whirlpool.comBy Branded Team, Consumer Care, March 2, 2026
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and full address including postal code? Please include review ID # , so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 10, 2026
Posted by: Bbrown
from Wheatland Missouri
[This review was collected as part of a promotion.] I haven’t even had this refrigerator for 2 weeks and the freezer light keeps freezing so it doesn’t light up and there is condensation all over the freezer door. Good thing I bought a extended warranty on this EXTREMELY DISAPPOINTED
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932855.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932855.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful
on March 11, 2026
Posted by: MDWSDW
from Saint Paul, MN
[This review was collected as part of a promotion.] Within 10 days of getting, the fridge has stopped working.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 13, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933153.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933153.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Like it but…would not recommend because…
on March 16, 2026
Posted by: Cheap styrofoam piece
from Albany, NY
[This review was collected as part of a promotion.] We like this product (style, etc) EXCEPT a permanent piece of the product is made out of the same styrofoam as the packing material. In removing all the packing material, we were not aware of this as the piece is not mentioned in any of the instructions and is not clearly marked. The “repair” company Whirlpool sent simply looked at it, even though we had sent very clear photos and explanation in advance, and has not contacted us since then.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935695.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935695.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor design, especially shelves.
on November 6, 2024
Posted by: SPCV
from Castro Valley CA
[This review was collected as part of a promotion.] Very unhappy with shelf design. The shelves float about an inch or two from the back of the fridge, but there is no "stop" edge to keep your food/containers from going past the edge of the shelf and hitting/resting on the inside wall of the fridge. Food and containers can end up right up against the inside back wall of the fridge. No sliding shelves, so you constantly have to reach in and jockey food around every time you want to get something that is not right in front. Also the water dispenser button is on the left side despite the fact that most people are right handed. I'd rather have no water dispenser at all rather than one that is so hard to push, is on the left side and requires you to open the door to get cold water. Lastly very poor use of space. Can't wait until it wears out and I can' replace it with a single door bottom freezer like I had.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618890.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618890.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com