[This review was collected as part of a promotion.] I like everything about my new refrigerator except the front doors surface. I’d rather have textured surface rather than smooth. With a smooth surface, I constantly wipe the doors for appearance. With a textured surface, I could at least let it go a day or so without wiping it down just to make it look fresh.. Another annoyance – is the water dispenser has a very loud click after letting go of the water button. The click and vibration comes from behind/back of refrigerator..
[This review was collected as part of a promotion.] Easy access water inside the fridge, easy access to change water filter and adjust temperature and other settings. The ice maker Is nice and it's room for what we need it for!
[This review was collected as part of a promotion.] I love my freezer on bottom. More room in refrigerator for casserole dishes. Runs more loudly than my old Whirlpool but I’m getting used to it
[This review was collected as part of a promotion.] Finally after 78 years, I have a new frig!!!!! So excited that I found this one that fits perfectly in my space. It’s beautiful and has so much room, glass shelves and easy open doors. I love it and now my food will stay fresh and crisp. Yay!!
[This review was collected as part of a promotion.] We like this product (style, etc) EXCEPT a permanent piece of the product is made out of the same styrofoam as the packing material. In removing all the packing material, we were not aware of this as the piece is not mentioned in any of the instructions and is not clearly marked. The “repair” company Whirlpool sent simply looked at it, even though we had sent very clear photos and explanation in advance, and has not contacted us since then.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://tinyurl.com/Whirlpool-Facebook Instagram: https://tinyurl.com/Whirlpool-Instagram Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number #935695. We’re looking forward to hearing from you. Christy T