Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
1
Very dissapointing
on September 3, 2023
Posted by: Southern Ontario
from Haldimand, Ontario
I purchased this fridge and two weeks in it stopped cooling in the fridge section. It was still in its warranty period however whirlpool refused to send a technician to service it and refused to authorize a refund or exchange.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 11, 2023
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #387963, in the subject line. Thank you! -Jasmyn
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 11, 2023
Hello, Southern Ontario! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273343469). We look forward to hearing from you! -Justine
[This review was collected as part of a promotion.] We replaced a larger refrigerator which was 31 years old with this one and I think we have more room in this one than the old one. Much better use of space! We have only had this one about a month, but it has been great so far.
[This review was collected as part of a promotion.] Wasn't sure if I would like this style of refrigerator. I had a Kenmore bottom freezer refrigerator for 20 years, so this french door was totally different. I am happy that I decided to buy it. Looks great, has a lot of nice features and easy to stock and organize. I like the bottom freezer on this one better then the bottom freezer on my 20 year old refrigerator. Very pleased with it.
After only 18 months, service is needed. I have a fridge thermometer, and it goes from -2 to +5. Results in frozen lettuce and ice in beer. Not satisfied with this fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , August 4, 2023
Hello Dido! We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271401230. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We just bought I first Whirlpool french door fridge. We have always had Amana fridges which have lasted over 10yrs. , We were told that Whirlpool was made by the same company so we switched. We have had this fridge for 3 weeks and it has quit working. Now waitng 1 wk for a repair specialist to see if it can be fixed. A new fridge needing to be fixed after 3 weeks, crazy it should be replaced or the cost refunded so I can buy something more reliable. I expect it will be under warranty, but none the less very frustrating
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 20, 2023
Hello, Border Girl! We are terribly sorry about this inconvenience. We are here to help. Please email us at canadasocial@whirlpool.com and include your best contact number, serial number, and Reference ID number #339585. Thank you! -Max