Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Average customer rating
4.2
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
325
4 Stars
195
3 Stars
83
2 Stars
28
1 Star
26
82%of customers recommend this product.
(
305 out of
373)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
3
Drawers don't slide freely.
on May 27, 2024
Posted by: Darc
[This review was collected as part of a promotion.] The light inside does not go on when right door is opened. I have to flick the lever to engage light.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on May 23, 2024
Posted by: Cindy
from Bucyrus, Ohio
[This review was collected as part of a promotion.] I bout the refrigerator 2 months ago, and it was delivered 1 month ago. Soon after, it started make a noise similar to that of a helicopter when it kicked on. I spent one of my days off awaiting the visit of a repairman, thinking it would be fixed. Instead, my wasted day turned into a 5 minute visit from the repairman who promised a return (another wasted day) after the part was ordered and delivered to complete the fix. It is incredibly disappointing and frustrating to spend that much money on something new and have this much trouble. I would expect this trouble out of a cheaper brand or older model, but had a higher expectation from Whirlpool. I guess I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 23, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 23, 2024
Posted by: Princess
[This review was collected as part of a promotion.] I bought this three weeks ago and I'm very satisfied with the refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great inside space
on May 20, 2024
Posted by: Ziggy
(This review was collected as part of a promotion.) We bought this fridge about a month ago and we love it. Gives us a lot more room inside compared to last fridge last was the same dimensions on the outside. Big plus is having the ice maker in freezer rather than taking up a lot of space inside the fridge. Nice clean look on the outside with no smidge stainless steel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor craftsmanship
on May 16, 2024
Posted by: Beanmom
[This review was collected as part of a promotion.] The fridge itself is very pretty and I love the interior. However, the craftsmanship is poor. There are pieces of foam that are protruding from different spots of the refrigerator and there are pieces of sharp plastic that were left over during molding or manufacturing. I ended up getting scratched while loading the freezer. The door is a little lower on the right. Whirlpool sent out of tech, and the door is not adjustable as shown in the user manual. The only option is to completely replace the fridge. For the cost of this fridge, you would at least expect the doors to be straight.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 537701.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Interior features are nice, like the pullout drawe
on May 16, 2024
Posted by: K-Man
[This review was collected as part of a promotion.] Love this fridge. 33” is the perfect size. Layout inside is different then my last fridge, but better
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge
on May 15, 2024
Posted by: YodaDad
(This review was collected as part of a promotion.) It’s a really nice fridge. I like the fact that it runs very quietly and does not make any unnecessary noises. I previously had an LG fridge and this is such a nice change. I like the drawers, especially the deli-drawer. Looks nice and can keep many “deli items” tucked away tidy. I like that the other drawers can control the humidity and cooling for fruits and vegetables and are interchangeable. The ice maker is amazing! It creates cubes quickly and quietly.
Now for some things I wish they could change. The water dispenser takes some getting use to since it is located inside the fridge. I knew that before I bought the fridge but, the button for the dispenser is too high and you can just reach in with a glass to pour some water. You actually need both hands; one to hold the button and the other to hold the glass forcing you to open the second door. The other inconvenience is the freezer drawer does not pull out far enough to really get a peek inside or to access things easily. The last thing is the lighting. Light only comes from one source which, when you put an item on the top shelf, really does not illuminate the fridge well at all.
I like the fridge a lot however, these slight changes would have made for a 5-star review.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a winner for us
on May 14, 2024
Posted by: Jani
from Naples Fl
[This review was collected as part of a promotion.] Very disappointed in this refrigerator. Doors do not line up. After a total of 4 visits to get it installed and working . Doors are still off. Paid alot for this fridge because we only had so much room to put it. We just moved from Ilinois to Florida and had the same model fridge up north and this new one lacks the quality that we are used to.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 15, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 536326.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 536326.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com