Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
3
Great Refrigerator...Lack luster delivery times.
on May 29, 2024
Posted by: Baw1010
[This review was collected as part of a promotion.] The refrigerator is great. But, it took over 6 month from order to delivery. The local appliance shop had to order The Black Refrigerator from Whirlpool in November 2023. It was delivered at the end of May 2024.
(This review was collected as part of a promotion.) Got this about a month ago came slightly damaged on the outside. Seems to be working fine but definitely not up to the quality of my last fridge so some what disappointing,
Response from whirlpool.comBy CA SOCIAL CARE, May 29, 2024
Hello, mrs49! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (281252687). Thank you! -Justine
(This review was collected as part of a promotion.) The digital controls are precise and useful. The freezer section is inefficiently two sections instead of a chest freezer design. The water and ice are useful but should be dispensed on the outside. The French door design is inefficient compared to a traditional single door, top freezer design.
[This review was collected as part of a promotion.] The light inside does not go on when right door is opened. I have to flick the lever to engage light.
[This review was collected as part of a promotion.] I bout the refrigerator 2 months ago, and it was delivered 1 month ago. Soon after, it started make a noise similar to that of a helicopter when it kicked on. I spent one of my days off awaiting the visit of a repairman, thinking it would be fixed. Instead, my wasted day turned into a 5 minute visit from the repairman who promised a return (another wasted day) after the part was ordered and delivered to complete the fix. It is incredibly disappointing and frustrating to spend that much money on something new and have this much trouble. I would expect this trouble out of a cheaper brand or older model, but had a higher expectation from Whirlpool. I guess I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 23, 2024
Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) We bought this fridge about a month ago and we love it. Gives us a lot more room inside compared to last fridge last was the same dimensions on the outside. Big plus is having the ice maker in freezer rather than taking up a lot of space inside the fridge. Nice clean look on the outside with no smidge stainless steel.