Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
4
Freezer has more room than side by side
on March 17, 2026
Posted by: Sissy502
from Louisville KY
[This review was collected as part of a promotion.] I love my freezer on bottom. More room in refrigerator for casserole dishes. Runs more loudly than my old Whirlpool but I’m getting used to it
[This review was collected as part of a promotion.] Finally after 78 years, I have a new frig!!!!! So excited that I found this one that fits perfectly in my space. It’s beautiful and has so much room, glass shelves and easy open doors. I love it and now my food will stay fresh and crisp. Yay!!
[This review was collected as part of a promotion.] We like this product (style, etc) EXCEPT a permanent piece of the product is made out of the same styrofoam as the packing material. In removing all the packing material, we were not aware of this as the piece is not mentioned in any of the instructions and is not clearly marked. The “repair” company Whirlpool sent simply looked at it, even though we had sent very clear photos and explanation in advance, and has not contacted us since then.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://tinyurl.com/Whirlpool-Facebook Instagram: https://tinyurl.com/Whirlpool-Instagram Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number #935695. We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Bought and had delivered about a month ago, so no longevity tests here but the fridge has been pretty good. We replaced a 21 year old Kenmore top freezer and I don't expect this one to last as long but I hope it does. The fridge was kind of loud when we first got it, not scary loud but worried loud (if that makes sense) but it was just the compressor settling in and the ice maker going non-stop.
The internal water dispenser works great, it has a good pressure but it doesn't spray out or anything. You can use it with only one door open but it's kinda awkward. This was the single most important feature to us as I didn't want want an exterior dispenser and it's great.
The ice maker makes great cubed ice but makes slightly too much. It's not that big of issue, sometimes as you open the freezer and pull the top tray out a piece or two of ice will fall out the backside and shoot out the front of the fridge. It's easy to shut the maker off as it has a lever switch on the side of it, so when it fills the bowl we'll just shut it off.
The shelves are nice and kind of adjustable, adjustable enough for me anyways. The fridge is also bright and you should have no issues finding anything.
All in all it's a great fridge so far and I hope it stays that way.
[This review was collected as part of a promotion.] This replaced another Whirlpool refrigerator that was about 3 cu ft larger. I sure do miss that extra space. I do not care for the pantry drawer - must open both sides of the refrigerator to access the contents. I would prefer a separate "Meat Drawer" on the right side. Need to flip the switch on the ice maker to get it to shut off and not make any more cubes. The cubes seem a bit smaller than what the old fridge made.