Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Average customer rating
4.2
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
209
4 Stars
123
3 Stars
53
2 Stars
18
1 Star
17
85%of customers recommend this product.
(
190 out of
224)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
1
Not a winner for us
on May 14, 2024
Posted by: Jani
from Naples Fl
[This review was collected as part of a promotion.] Very disappointed in this refrigerator. Doors do not line up. After a total of 4 visits to get it installed and working . Doors are still off. Paid alot for this fridge because we only had so much room to put it. We just moved from Ilinois to Florida and had the same model fridge up north and this new one lacks the quality that we are used to.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 15, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 536326.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 536326.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor craftsmanship
on May 16, 2024
Posted by: Beanmom
[This review was collected as part of a promotion.] The fridge itself is very pretty and I love the interior. However, the craftsmanship is poor. There are pieces of foam that are protruding from different spots of the refrigerator and there are pieces of sharp plastic that were left over during molding or manufacturing. I ended up getting scratched while loading the freezer. The door is a little lower on the right. Whirlpool sent out of tech, and the door is not adjustable as shown in the user manual. The only option is to completely replace the fridge. For the cost of this fridge, you would at least expect the doors to be straight.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 537701.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on May 23, 2024
Posted by: Cindy
from Bucyrus, Ohio
[This review was collected as part of a promotion.] I bout the refrigerator 2 months ago, and it was delivered 1 month ago. Soon after, it started make a noise similar to that of a helicopter when it kicked on. I spent one of my days off awaiting the visit of a repairman, thinking it would be fixed. Instead, my wasted day turned into a 5 minute visit from the repairman who promised a return (another wasted day) after the part was ordered and delivered to complete the fix. It is incredibly disappointing and frustrating to spend that much money on something new and have this much trouble. I would expect this trouble out of a cheaper brand or older model, but had a higher expectation from Whirlpool. I guess I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 23, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
A Beauty!
on June 4, 2024
Posted by: MJCB
[This review was collected as part of a promotion.] Beautiful addition to my kitchen! I do worry about the plastic sides on the drawers but otherwise it is very convenient and well designed,
Written by a customer while visiting whirlpool.com
Customer Rating
5
Worth the Wait!
on June 4, 2024
Posted by: DRCOOKS
from Columbia, SC
[This review was collected as part of a promotion.] My new Whirlpool French door Refrigerator looks great, has lots or interior space, is easy to use, and so far (I’ve only had it one month), works very well. I had to wait a long time as I wanted black, no water/ice in door, and needed a particular size, but the wait was worth it. I replaced a Samsung which was problematic from the start. Hopefully, this one will serve me better.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does what we wanted it for
on June 20, 2024
Posted by: Robur
from Conception Bay South, NL
[This review was collected as part of a promotion.] Good space, easy to see and access inside, easy to adjust controls and good temperature maintenance once adjusted, sliders in freezer work well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love this fridge
on June 26, 2024
Posted by: Renab
from Stockton Missouri
[This review was collected as part of a promotion.] Love the refrigerator so far. The only complaint I have is you have to be careful when opening just the left side door so that middle piece doesn’t get damaged as that would be a huge expense.Love the adjustable shelves and holders in doors. Love the filtered water option and flittered ice. Like how the baskets are arranged in the freezer. Absolutely love the finish which definitely does not show finger prints
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Some good features
on July 17, 2024
Posted by: Lyn264
from Barrie Ontario
[This review was collected as part of a promotion.] Replaced a previous single door Whirlpool refrigerator same size with bottom freezer (no longer available). This one is not as good. Drawers in vegetable compartments not as deep and ice keeps forming on top of freezer drawer. Factory setting of 38 F in fridge is too cold have reset to 4 C.
Written by a customer while visiting whirlpool.com