Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
1
Disappointed.
on October 13, 2025
Posted by: mmm48
[This review was collected as part of a promotion.] Puddles of water under it after just two weeks. Waiting for new parts for repair.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6425A0M5L or Direct Message on Instagram at http://spr.ly/6426A0M50, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #821266. We’re looking forward to hearing from you. Jacob W
[This review was collected as part of a promotion.] Vegetable and fruit drawers do not slide smoothly. When refrigerator was unpacked it had a repair done on the side, and left the factory that way.
[This review was collected as part of a promotion.] Very nice refrigerator. Love the freezer on the bottom. Got the 33 inch. Could have fit the 36" but am not at a loss for room. Perfect in every way except it runs much lowder the my 20 year old Whirlpool Gold fridge.
(This review was collected as part of a promotion.) I am not very happy with the fridge doors as they makes a loud noise when closing it, like something is stuck or binding. Also the ice falls out of the ice tray causing the freezer door not to close properly and is difficult to remove ice from that has fallen on the bottom of the freezer.
Response from whirlpool.comBy Branded Team, Consumer Care, October 14, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and full address including postal code? Please include review ID #820220, so we can look into what happened. Thank you. - Teresa
[This review was collected as part of a promotion.] This fridge is simply ok but nothing special. The motor is rather loud compared to my 25-year old Amana fridge and the shelving seems flimsy by comparison. The vegetable drawers are much smaller than expected, either because of the water or ice maker set up. The shelves do not go all the way to edge of the fridge leaving a 1-/2 gap at the back on the on the sides. Why did they not design the shelves so they do not have these gaps allowing for items to tip over when pushed to the back or sides of the shelves. Two items that completely bugged us was: 1 - we paid for delivery and installation which should mean that the ice maker and water line are fully functioning once the unit is installed - no, we get the added expense of calling a plumber to hook up the water line or we get to figure that out on our own. 2. - After spending $$ on a brand new fridge, the delivery people say upon departure: Well good luck because most appliances only last 8 to 10 years (if you take care of them). Made for obsolescence which is horrible for consumer and the environment. You would think that appliance manufacturers would care about how consumers view their products. Maybe Whirlpool should hire real people to assess products before they go to market, not just engineers. I just hope this fridge lasts more than 8 to 10 years.
[This review was collected as part of a promotion.] This model refrigerator is very noisy. The quality is not very good. Door seals are poorly designed. I do not expect this product to last more than 10 years.