Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Average customer rating
4.2
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
325
4 Stars
195
3 Stars
83
2 Stars
28
1 Star
26
82%of customers recommend this product.
(
305 out of
373)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
4
love the water inside the fridge
on February 23, 2026
Posted by: jmarv19
from Grand Ridge, Illinois
[This review was collected as part of a promotion.] I've had it just over a week now. I really like it, just makes some noises that caught me off guard.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New replacement
on February 22, 2026
Posted by: none
from Deland Fl.
[This review was collected as part of a promotion.] Our old refrigerator was 21 years old and dying. The new one is bigger and more energy efficient. Very happy with our purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Compressor runs noisy.
on February 21, 2026
Posted by: Steve
from Grimes, IA
[This review was collected as part of a promotion.] When I replaced a 21 year old Amana refrigerator, which ran quietly, I was disappointed with this new one as I could hear the compressor running or making noise while the compressor run, across the room. It is not quite at all. This was a big disappointment when a 21 year old technology was totally quiet. I wish whirlpool could make this model run quite and send me a new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 24, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Refrigerator. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Modern, high-efficiency refrigerators are designed to run longer than older models. Their compressors operate at varying speeds for extended periods to optimize energy and temperature regulation.
If you are concerned about your refrigerator running too much, here are key areas to check:
Location and Ventilation
Ensure the refrigerator is installed indoors, away from heat sources (like an oven or radiator).
It should be in a location with an ambient temperature between 55°F (13°C) and 110°F (43°C).
Verify there is sufficient space around the sides and top for proper air circulation; do not block the base grille or install behind a cabinet door.
Recent Changes
The motor will run longer for 24 to 48 hours after initial installation or after adding a large amount of new food/beverages. This is normal until temperatures stabilize.
Usage and Settings
Limit how frequently the doors are opened, as this causes the internal temperature to rise and the motor to run more often.
Confirm that the temperature controls are set correctly, typically at the factory "mid setting." Setting controls too low will increase the run time unnecessarily.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 924271.
We’re looking forward to hearing from you.
Marie Q
Modern, high-efficiency refrigerators are designed to run longer than older models. Their compressors operate at varying speeds for extended periods to optimize energy and temperature regulation.
If you are concerned about your refrigerator running too much, here are key areas to check:
Location and Ventilation
Ensure the refrigerator is installed indoors, away from heat sources (like an oven or radiator).
It should be in a location with an ambient temperature between 55°F (13°C) and 110°F (43°C).
Verify there is sufficient space around the sides and top for proper air circulation; do not block the base grille or install behind a cabinet door.
Recent Changes
The motor will run longer for 24 to 48 hours after initial installation or after adding a large amount of new food/beverages. This is normal until temperatures stabilize.
Usage and Settings
Limit how frequently the doors are opened, as this causes the internal temperature to rise and the motor to run more often.
Confirm that the temperature controls are set correctly, typically at the factory "mid setting." Setting controls too low will increase the run time unnecessarily.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 924271.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
A good producet
on February 18, 2026
Posted by: wingwitt
from Franklin, PA
[This review was collected as part of a promotion.] This replaced a very similar product from another manufacturer. I love the pull-out drawer with the lifting top. It has great depth and very useful for cheeses, meats, etc.
I also like the filtered water feature inside the left hand side. I didn't want a door ice/water dispenser because it takes so much interior space. This is a good alternative for me.
It does seem noisier than my previous fridge during its normal running. I guess I'll get used to it.
I also like the filtered water feature inside the left hand side. I didn't want a door ice/water dispenser because it takes so much interior space. This is a good alternative for me.
It does seem noisier than my previous fridge during its normal running. I guess I'll get used to it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
One complaint
on February 18, 2026
Posted by: LynnK
[This review was collected as part of a promotion.] I like the space in the refrigerator section and the ice maker tho it takes up a lot of space in the freezer. It’s otherwise good. My one big complaint is that the produce drawers fall out too easily when opened very far. There is no stop to prevent this and it’s hard to get items in the back without the drawer coming out.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Frustrating review experience!! See above.
on February 17, 2026
Posted by: Perturbed
[This review was collected as part of a promotion.] First refrigerator owned with freezer drawer on bottom.
My wife and I both appreciate no longer needing to bend down to find items on lower shelves.
Also like the varied sizes of movable door storage compartments.
Also like the many options for shelf and door
At this point, I have become so frustrated with the sheer
DIFFICULTY in attempting to type lines in this space that I can SEE as I type, that I am stopping here.Have someone design this space so it’s EASY to use. Right now I cannot see what I am typing
At the
My wife and I both appreciate no longer needing to bend down to find items on lower shelves.
Also like the varied sizes of movable door storage compartments.
Also like the many options for shelf and door
At this point, I have become so frustrated with the sheer
DIFFICULTY in attempting to type lines in this space that I can SEE as I type, that I am stopping here.Have someone design this space so it’s EASY to use. Right now I cannot see what I am typing
At the
provided for shelf and door I compartment placements o efficiently
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Mrs. Hailey
on February 17, 2026
Posted by: Hailey 6
from Magnolia New Jersey
[This review was collected as part of a promotion.] we purchased the whirlpool one month ago and we are very satisfied thus far . however I would prefer that I not have to turn my ice maker on and off to prevent overflow of ice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
smaller than excepted
on February 16, 2026
Posted by: Laura
[This review was collected as part of a promotion.] Much smaller than I expected. Very disappointed. Which I could return it
Response from whirlpool.comBy Branded Team, Consumer Care, February 18, 2026
Thank you for your review. We regret to hear that your Washer is not living up to your standards. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 921154.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 921154.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com