Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Average customer rating
4.2
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
325
4 Stars
195
3 Stars
83
2 Stars
28
1 Star
26
82%of customers recommend this product.
(
305 out of
373)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - White
Customer Rating
1
Awful
on March 11, 2026
Posted by: MDWSDW
from Saint Paul, MN
[This review was collected as part of a promotion.] Within 10 days of getting, the fridge has stopped working.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 13, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933153.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933153.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Issues you should not have with Brand New Items.
on March 11, 2026
Posted by: LynWB
[This review was collected as part of a promotion.] Only owned for a few weeks now. Lower rating is due to minor defect to interior water line. I think a part may have been broken in delivery; A small plastic piece, that I am assuming should hold the coiled interior water line in place to back interior wall behind vegetable drawer. I searched for answers and almost impossible to find images or anything that comment about it. It prevents the vegetable drawer from closing since it is not adhered in place with anything. I finally taped it to back interior wall myself until I can find proper info on the fix. I went to Whirlpool website, but I guess I'm going to have to call.
Overall though, still happy with purchase so far. Love the adjustable shelving. Icemaker seems to be working well so far, but again, still new and everything should be excellent. Just hate the water line issue on something brand new that you should not have to deal with.
Overall though, still happy with purchase so far. Love the adjustable shelving. Icemaker seems to be working well so far, but again, still new and everything should be excellent. Just hate the water line issue on something brand new that you should not have to deal with.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice smaller french door refrigerator
on March 10, 2026
Posted by: Peetie23
[This review was collected as part of a promotion.] Overall I am pleased with this refrigerator. It was wonderful to find a french door refrigerator that fit in the smaller space we have. The left door doesn't close easily if the right door is already closed. It would be a great improvement if the drawers were on roller tracks. They don't slide easily if there is very much in them.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 10, 2026
Posted by: Bbrown
from Wheatland Missouri
[This review was collected as part of a promotion.] I haven’t even had this refrigerator for 2 weeks and the freezer light keeps freezing so it doesn’t light up and there is condensation all over the freezer door. Good thing I bought a extended warranty on this EXTREMELY DISAPPOINTED
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932855.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932855.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not our favorite
on March 10, 2026
Posted by: MomBick
[This review was collected as part of a promotion.] The door doesnt stay open.
It also doesnt beep when the door is left open. The door doent close well.
It also doesnt beep when the door is left open. The door doent close well.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help with troubleshooting information on door concerns in your PRODUCT.
http://spr.ly/6422B6ykvu
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6423B6ykvR
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424B6ykvr
Instagram: http://spr.ly/6425B6ykvT
Live Chat: http://spr.ly/6427B6ykvV (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932590.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with troubleshooting information on door concerns in your PRODUCT.
http://spr.ly/6422B6ykvu
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6423B6ykvR
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424B6ykvr
Instagram: http://spr.ly/6425B6ykvT
Live Chat: http://spr.ly/6427B6ykvV (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932590.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are Terrific!
on March 9, 2026
Posted by: Corky55
from Red Deer, Alberta
(This review was collected as part of a promotion.) We have had our new Whirlpool fridge for about 1.5 months now & are Very Happy with it. Lots of room on side doors crispers & extra drawer for beverages or cheeses, lots of options !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Yes it has great features
on March 8, 2026
Posted by: Kristine 26
from Massachusetts
[This review was collected as part of a promotion.] I was debating between two different refrigerators and chose this one. I was not sure how the freezer would work for me. This is my first time having a freezer on the bottom. I am actually loving it! I have plenty of room for everything. I love the refrigerator too- I’ve never had such a nice refrigerator before. I am truly loving it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 6, 2026
Posted by: Happy camper
from Asheboro nc
[This review was collected as part of a promotion.] After using this for a couple of weeks, I give 4 stars only because of the way the left door shuts. I am afraid it will eventually break. For what we paid for it it is a good refrigerator. If you want better quality you would need to pay a lit more .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com