Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
300
4 Stars
168
3 Stars
67
2 Stars
24
1 Star
21
85%of customers recommend this product.
(
271 out of
319)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
4
Move the water dispenser
on July 26, 2025
Posted by: Jodie29
[This review was collected as part of a promotion.] The water dispenser is on the wrong side. It should be on the side with the door that is on top, not on the side with the flap that must close first.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 4, 2025
Posted by: Unhappy consumer
[This review was collected as part of a promotion.] 1week old and icemaker freezes up on max and on regular setting makes 4to 6 cubes. Interior water had never worked. If I place food and water in the limited space in this design, the socompressor starts making a loud noise as if the compressor is going to fail. I would have given a 0 rating but you do not offer that choice.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 762261
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
pleased with new whirl pool refrigerator.
on August 5, 2025
Posted by: graham cracker
from flint,Michigan
[This review was collected as part of a promotion.] very pleased with my new refrigerator so far only had nit a few weeks. door shelving is a little smaller than old one had to rearrange some bottle containers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice sleek look.
on August 9, 2025
Posted by: Memere
from Maine
[This review was collected as part of a promotion.] Bought in July to get ahead of the tariffs. Fits perfectly into our space and compared to our olds white refrigerator, looks lovely in the space! Plenty of room for everything compared to the old side by side. Love the bottom drawer freezer, and the ice and water feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good when it works
on August 11, 2025
Posted by: tf23
from Edmonton,AB
[This review was collected as part of a promotion.] Keeps getting too hot, had it fixed once and it started doing it again. Its a good size and can fit stuff in there.
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, August 12, 2025
Hello, tf23 ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@whirlpool.com with your model, serial, and phone number; Please include review ID # 765885 in the subject line. We look forward to hearing from you! - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good and bad....mostly good
on August 11, 2025
Posted by: Paul
from Calgary, AB
[This review was collected as part of a promotion.] Bought the fridge just over a month ago. The unit operates well and maintains both temperatures very consistently. The closing of the French doors is a bit of a pain, as, while you can open either side independently, closing is another story. Manual says totally independent operation, however, closing the left side door is not really possible, without opening the right side door and closing the left side door first. Our previous LG fridge had French doors, that truly operated independently. The overall quality of the sliding components (vegetable drawers, cheese drawer and freezer shelf) are somewhat less than the quality I would have expected from this level of fridge. While they operate pretty well, they are nowhere near the 'solid' feel of our fridges in the past. Again, the unit operates well (mechanically), but the door issue and the drawer quality is not top notch.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
A Refrigerator that Fits
on August 14, 2025
Posted by: sailorgirl
[This review was collected as part of a promotion.] We were happy to find a refrigerator that would fit into a space once occupied by our much older refrigerator, which finally died after 38 years. The style of the new frig is nice, however the double doors seem lightweight and flimsy. The crisper drawers are also flimsy and do not open and close smoothly. The condensation that collects on the upper doors drips into the freezer section and ices over. It doesn't leak onto the floor, so we deal with it. The freezer area is spacious and keeps food properly frozen.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I did buy this refigerator and glad we did!
on August 17, 2025
Posted by: dee dee
[This review was collected as part of a promotion.] I did buy this a few weeks ago to replace a refigerator that was working but did not work for us. We are glad we did! We like the freezer at the bottom and the fridge at the top. The french doors are very handy.
Written by a customer while visiting whirlpool.com