Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
153
4 Stars
94
3 Stars
41
2 Stars
12
1 Star
12
86%of customers recommend this product.
(
145 out of
168)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
1
Very dissapointing
on September 3, 2023
Posted by: Southern Ontario
from Haldimand, Ontario
I purchased this fridge and two weeks in it stopped cooling in the fridge section. It was still in its warranty period however whirlpool refused to send a technician to service it and refused to authorize a refund or exchange.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 11, 2023
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #387963, in the subject line. Thank you! -Jasmyn
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 11, 2023
Hello, Southern Ontario! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273343469). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wonky drawers inside.
on October 25, 2023
Posted by: Dadfrig23
[This review was collected as part of a promotion.] Upon arrival of our unit I noticed how cheap the drawers inside were. I noticed that when we use the veg drawers they are wonky to close.
It's cold and pretty if that's what your looking for.
It's cold and pretty if that's what your looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
3
bins
on November 6, 2023
Posted by: Sams
from Ocala, Fl
[This review was collected as part of a promotion.] The fruit/vegetable bins are not as deep as my previous refrigerator. They also feel very flimsy and fragile. I expected a better quality from Whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good but not Geat
on December 5, 2024
Posted by: Robin
[This review was collected as part of a promotion.] We like it for the most part. It is louder than our previous Whirlpool refrigerator. Also we were disappointed that it takes both hands to use the interior water dispenser. Why not put the button below the dispenser so we could turn it on with the glass as the KitchenAid models do? Very unhandy, to the point of not using it. Other than that we like it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall, a really good purchase!!
on December 29, 2024
Posted by: katrinka
from Maumee, Ohio
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago because I wanted and needed the larger bottom freezer. The side by side we have had for several years has a narrow useless freezer. I gave four stars because of the awkward and inconvenient location to access the filtered water on the left having to open both doors. Otherwise, the large bottom freezer is great except for a permanent partition next to the ice tray that creates a useless space and makes the adjacent space smaller! The French door refrigerator is roomy and well planned.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice but drawers don't slide easily
on January 19, 2025
Posted by: Could_be_happier
from California
[This review was collected as part of a promotion.] I like the look of this French door refrigerator and have found it to be roomy and flexible. I don't like the way the veggie/fruit drawers open and close. The drawers don't slide smoothly. They feel a bit cheap. Other than that, it seems like a good choice for a 33-inch wide fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Loud
on May 25, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We bought our refrigerator about three weeks ago. This is the loudest refrigerator we have ever owned and I hope we can get use to the noise. When it is running, we can hear it in adjacent rooms. Additionally, the fruit and vegetable drawers do not slide easily. Everything else is great. I like the layout and how everything else functions. If the fridge was much quieter, I would have given this refrigerator a 4+ Star review. Nonetheless, I am disappointed with our purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap Drawers/Poorly Designed
on July 30, 2025
Posted by: Rhon
[This review was collected as part of a promotion.] I didn’t have many options to choose from with these dimensions to fit in my space that was white with an ice maker. So I had to settle with this unit. I hate the wire top basket in the freezer. The ice bin is too small & I hate that in front of the ice bin there’s a storage space not big enough for much of anything. But anything you do put in that space you have to reach over it to get to the ice bin. The crisper & meat/cheese drawers drag & made of extremely cheap plastic. I’m not sure of the center divider in the meat/cheese tray. It doesn’t lock down & shifts side to side.
Written by a customer while visiting whirlpool.com