Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2 out of 5
4.2
(275 Reviews)
Open Ratings Snapshot
Rating breakdown 275 reviews
5 Stars
136
4 Stars
83
3 Stars
34
2 Stars
11
1 Star
11
86%of customers recommend this product. 
(
131 out of 153
)
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Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
1 out of 5
1
Very dissapointing
on September 3, 2023
Posted by: Southern Ontario
from Haldimand, Ontario
I purchased this fridge and two weeks in it stopped cooling in the fridge section. It was still in its warranty period however whirlpool refused to send a technician to service it and refused to authorize a refund or exchange.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 11, 2023
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #387963, in the subject line. Thank you! -Jasmyn
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 11, 2023
Hello, Southern Ontario! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273343469). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Wonky drawers inside.
on October 25, 2023
Posted by: Dadfrig23
[This review was collected as part of a promotion.] Upon arrival of our unit I noticed how cheap the drawers inside were. I noticed that when we use the veg drawers they are wonky to close.
It's cold and pretty if that's what your looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Very Loud
on May 25, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We bought our refrigerator about three weeks ago. This is the loudest refrigerator we have ever owned and I hope we can get use to the noise. When it is running, we can hear it in adjacent rooms. Additionally, the fruit and vegetable drawers do not slide easily. Everything else is great. I like the layout and how everything else functions. If the fridge was much quieter, I would have given this refrigerator a 4+ Star review. Nonetheless, I am disappointed with our purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Disappointed buy
on June 6, 2023
Posted by: Border Girl
from London, Ont
We just bought I first Whirlpool french door fridge. We have always had Amana fridges which have lasted over 10yrs. , We were told that Whirlpool was made by the same company so we switched. We have had this fridge for 3 weeks and it has quit working. Now waitng 1 wk for a repair specialist to see if it can be fixed. A new fridge needing to be fixed after 3 weeks, crazy it should be replaced or the cost refunded so I can buy something more reliable. I expect it will be under warranty, but none the less very
frustrating
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 20, 2023
Hello, Border Girl! We are terribly sorry about this inconvenience. We are here to help. Please email us at
canadasocial@whirlpool.com and include your best contact number, serial number, and Reference ID number #339585. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Appliance
on August 28, 2023
Posted by: Macbo
from Spartanburg, SC
[This review was collected as part of a promotion.] We replaced a larger refrigerator which was 31 years old with this one and I think we have more room in this one than the old one. Much better use of space! We have only had this one about a month, but it has been great so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
new appliance certainly is great
on October 2, 2023
Posted by: none
from Grantsville, WV
[This review was collected as part of a promotion.] We really like our refrigerator. This is a ridiculous survey!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
bins
on November 6, 2023
Posted by: Sams
from Ocala, Fl
[This review was collected as part of a promotion.] The fruit/vegetable bins are not as deep as my previous refrigerator. They also feel very flimsy and fragile. I expected a better quality from Whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Looks great
on November 8, 2023
Posted by: Grandma 51
from Portland, Oregon
[This review was collected as part of a promotion.] We purchased this a few weeks ago. It is working great. I gave it a 4 because the freezer is a little bit smaller capacity than I wanted.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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