Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2 out of 5
4.2
(580 Reviews)
Open Ratings Snapshot
Rating breakdown 580 reviews
5 Stars
300
4 Stars
168
3 Stars
67
2 Stars
24
1 Star
21
85%of customers recommend this product. 
(
271 out of 319
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
3 out of 5
3
Doors wont close
on May 15, 2025
Posted by: Bummedout
[This review was collected as part of a promotion.] Doors won't close without pushing shut. Last fridge had to close left door first, but right door always closed when given a light shove while open. This is frustrating. Must be why they put a door open alarm on it. Fridge doors should close easily!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
A big disappointment
on May 16, 2025
Posted by: Sherri
from Los Angeles
[This review was collected as part of a promotion.] I bought this 22 cu ft French Door Whirlpool refrigerator because it is the same one I had so I knew it would fit in the space. I am not happy with this purchase because several things have been changed inside the refrigerator that make it less useful than the old one. With the new one, the shelves are cheapened and do not telescope. The butter compartment is now a simple, open shelf. The ice maker overfills and there is no adjustment, just an on-off switch.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareMay 21, 2025
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 724363
Let’s see what we can do for you!
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Pleased w purchase
on May 25, 2025
Posted by: Elmtree
from Vermont
[This review was collected as part of a promotion.] The refrigerator replaced a Kenmore frig that was 12 years old. It is very similar in features and works as expected.
The only disappointment is the vegetable and fruit drawers do not pull or push smoothly in the refrigerator. I hope they will not break over time
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
A few things to work on
on June 6, 2025
Posted by: Alex628
from London ON
[This review was collected as part of a promotion.] I bought this fridge about a month ago - I am disappointed in the following:
- it is noisy periodically
- the crispers do not slide easily and feel cheap
- the handles have two dark visible screws on each handle that I see walking up to the fridge from the side
It keeps thing cool and frozen and the LED lights are helpful
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJune 9, 2025
Hello, Alex628 ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@whirlpool.com with your model, serial, and phone number; Please include review ID # 734704 in the subject line. We look forward to hearing from you, - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Nice fridge
on July 10, 2025
Posted by: GearheadIII
[This review was collected as part of a promotion.] Over we love it! Nice clean look and very quiet! The only downfall is the vegetable, fruit drawers feel flimsy and chip. This model was not available as a door model we ordered it on line site unseen.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very pleased.
on July 12, 2025
Posted by: Suzi
from Virginia
[This review was collected as part of a promotion.] My frig was delivered about a month ago. So far, I love it. The pros: there is lots of shelf space, the drawers are nice and deep, the shelfs are adjustable, the light is bright and there are no dark areas. The ice maker is awesome. I like having a pull out ice drawer as opposed to having water and ice outside on the door. The water dispenser on the side took a bit of getting used to. The freezer drawer is big. The water filter is easy to change. The cons: The drawers were sticky to pull out. A little coconut oil helped with that. There doesn't seem to be a drawer stop so they kind of fall out if you pull too hard. I ordered the white one and I'm very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Don't walk - run away from this refrigerator
on July 21, 2025
Posted by: Barbara P
[This review was collected as part of a promotion.] Worst major appliance I have ever purchased. Not only was it poorly designed with shelves that don't reach the sides or back of the refrigerator, but insulation is coming out of the doors, doors were not level, it was impossible to adjust the "adjustable" divider in the freezer (the manual does not address it and the store had no idea), drawers are flimsy, and now - less than two months after I got it, the freezer went up to 19 degrees overnight.
Response from whirlpool.comBy Branded TeamConsumer CareJuly 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #754941.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Happy customer
on July 25, 2025
Posted by: Grandma 7
[This review was collected as part of a promotion.] I just bought my new French Door Whirlpool refrigerator and love it. It is easy to adjust shelves just right and the drawers and door shelves make it a very roomy interior. I love the bottom freezer with a pull out wire basket and
can put everything I need and then some in it. Over all I am very happy.
Written by a customer while visiting whirlpool.com
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