Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
324
4 Stars
189
3 Stars
79
2 Stars
27
1 Star
25
83%of customers recommend this product.
(
302 out of
366)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
4
Nice product
on May 28, 2024
Posted by: Jerry
(This review was collected as part of a promotion.) Have had it for a month, great so far, good size freezer plus ice and cold water.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on May 28, 2024
Posted by: mrs49
(This review was collected as part of a promotion.) Got this about a month ago came slightly damaged on the outside. Seems to be working fine but definitely not up to the quality of my last fridge so some what disappointing,
Response from whirlpool.comBy CA SOCIAL CARE, May 29, 2024
Hello, mrs49! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (281252687). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the digital controls.
on May 28, 2024
Posted by: John
from Windsor, ON
(This review was collected as part of a promotion.) The digital controls are precise and useful. The freezer section is inefficiently two sections instead of a chest freezer design. The water and ice are useful but should be dispensed on the outside. The French door design is inefficient compared to a traditional single door, top freezer design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Drawers don't slide freely.
on May 27, 2024
Posted by: Darc
[This review was collected as part of a promotion.] The light inside does not go on when right door is opened. I have to flick the lever to engage light.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on May 23, 2024
Posted by: Cindy
from Bucyrus, Ohio
[This review was collected as part of a promotion.] I bout the refrigerator 2 months ago, and it was delivered 1 month ago. Soon after, it started make a noise similar to that of a helicopter when it kicked on. I spent one of my days off awaiting the visit of a repairman, thinking it would be fixed. Instead, my wasted day turned into a 5 minute visit from the repairman who promised a return (another wasted day) after the part was ordered and delivered to complete the fix. It is incredibly disappointing and frustrating to spend that much money on something new and have this much trouble. I would expect this trouble out of a cheaper brand or older model, but had a higher expectation from Whirlpool. I guess I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 23, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 23, 2024
Posted by: Princess
[This review was collected as part of a promotion.] I bought this three weeks ago and I'm very satisfied with the refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great inside space
on May 20, 2024
Posted by: Ziggy
(This review was collected as part of a promotion.) We bought this fridge about a month ago and we love it. Gives us a lot more room inside compared to last fridge last was the same dimensions on the outside. Big plus is having the ice maker in freezer rather than taking up a lot of space inside the fridge. Nice clean look on the outside with no smidge stainless steel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor craftsmanship
on May 16, 2024
Posted by: Beanmom
[This review was collected as part of a promotion.] The fridge itself is very pretty and I love the interior. However, the craftsmanship is poor. There are pieces of foam that are protruding from different spots of the refrigerator and there are pieces of sharp plastic that were left over during molding or manufacturing. I ended up getting scratched while loading the freezer. The door is a little lower on the right. Whirlpool sent out of tech, and the door is not adjustable as shown in the user manual. The only option is to completely replace the fridge. For the cost of this fridge, you would at least expect the doors to be straight.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 537701.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com