Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(579 Reviews)
Rating breakdown 579 reviews
5 Stars
300
4 Stars
168
3 Stars
67
2 Stars
23
1 Star
21
85%of customers recommend this product.
(
271 out of
319)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
2
Horrible divider in bottom freezer compartment.
on March 5, 2026
Posted by: Sandra
from 95120
[This review was collected as part of a promotion.] I’m disappointed that my refrigerator came without a flip cover shelf for butter.
I HATE the divider in the freezer compartment that both limits the kinds of containers that you can put in the freezer and the usable space. The drawers are flimsy and don’t glide smoothly. The exact same French door, bottom freezer previously made by Kenmore was a better product. It was also 35” wide and not 33”.
I HATE the divider in the freezer compartment that both limits the kinds of containers that you can put in the freezer and the usable space. The drawers are flimsy and don’t glide smoothly. The exact same French door, bottom freezer previously made by Kenmore was a better product. It was also 35” wide and not 33”.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 5, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 930409.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 930409.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 6, 2026
Posted by: Happy camper
from Asheboro nc
[This review was collected as part of a promotion.] After using this for a couple of weeks, I give 4 stars only because of the way the left door shuts. I am afraid it will eventually break. For what we paid for it it is a good refrigerator. If you want better quality you would need to pay a lit more .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are Terrific!
on March 9, 2026
Posted by: Corky55
from Red Deer, Alberta
[This review was collected as part of a promotion.] We have had our new Whirlpool fridge for about 1.5 months now & are Very Happy with it. Lots of room on side doors crispers & extra drawer for beverages or cheeses, lots of options !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com