Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
153
4 Stars
94
3 Stars
41
2 Stars
12
1 Star
12
86%of customers recommend this product.
(
145 out of
168)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
2
Cheaply made.
on July 25, 2025
Posted by: Roger D
[This review was collected as part of a promotion.] I had to buy this 33inch refrigerator because it was the only one being made in black.I did not want to.The doors are gloss black and show everything. Why would any manufacturer discontinue a finger print finish. The interior is cheaply made and the drawers are not going to last. Also it is noisy when running. What a shame,whirlpool is racing to the bottom with quality.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #757613.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #757613.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Expected Reliability is Better than other brands
on July 27, 2025
Posted by: EJK in NJ
from NJ
[This review was collected as part of a promotion.] Whirlpool was recommended to us by several appliance repair technicians and box store appliance sellers as having a good track record and fewer issues than other brands they sell and service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 27, 2025
Posted by: Anggar
[This review was collected as part of a promotion.] This refrigerator is pretty noisy when taking in water and makes a humming noise.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I love the compartment for cold cuts and cheese !
on July 28, 2025
Posted by: Diane 70
from Monroe Township, New Jersey
[This review was collected as part of a promotion.] I love the refrigerator but I believe it should have a butter holder ! That is the only problem I have with it. Everything else is great ...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
refridgerator
on July 30, 2025
Posted by: Shawn french fridge
from Dearborn , MI
[This review was collected as part of a promotion.] everything works great , wish the water was on the right side of the refridgerator , instead of left
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 30, 2025
Posted by: Chuck76
[This review was collected as part of a promotion.] I’m very happy with this refrigerator. We want the side side of the freezer below for quite some time and this seems to have a lot of capacity and still fits in our our small kitchen area. We had a hard time finding something. It was under 69 inches to fit in the area that we have we only thing that we don’t particularly care for is the left door is difficult to close. It’s open just by itself because it has the divider that folds over under the other door but other than that, it’s been a really good refrigerator so far.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Fridge
on July 31, 2025
Posted by: TNG569
[This review was collected as part of a promotion.] We bought this about a month ago to replace a Kenmore Elite that stopped working. It fits the space perfectly and looks nice. It is quite a bit noisier than the Kenmore, but I think we will get used to it. It also has rubber feet that are needed to level. Those feet make it impossible to move and clean behind. Overall, though, we like it so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Problem with Freezer after having Refrigerator on
on August 4, 2025
Posted by: Bernie
[This review was collected as part of a promotion.] French door refrigerator delivered July 22. Freezer has condensation/frost. I will need to have a repairman come to look at it already. Freezer light switch sticks so light won't go on unless I manually push on it to make it work. Again, I will need the repairman to look at it. I had a Whirlpool that I loved about 20 years ago. Quality is not what it used to be.
Written by a customer while visiting whirlpool.com