Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
3
Well not a great freezer.
on October 24, 2025
Posted by: Saduser
[This review was collected as part of a promotion.] Only a month old and have a repairman coming to deal with malfunctioning freezer. Has been a problem from day 1 but was giving it a chance to right itself.
[This review was collected as part of a promotion.] It took me about 3 weeks to check out all brands of refrigerators but finally decided on Whirlpool. This model is a stainless steel and it’s flawless and it’s a beautiful color!
[This review was collected as part of a promotion.] Nice looking refrigerator, functional. Did have one shelf shatter upon removing the packing, shelves are very thi/n cheap compared to our older model Whirlpool.
[This review was collected as part of a promotion.] This fridge never stops running. It is extremely loud as well. I called support but was immediately told that this is how refrigerators are now made and she told me that my electric bill will not go up from the constant running. We shall see!! Also the shelves do not go to the entire back of the refrigerator. There is a huge gap and things fall down through. And for the life of me, I don't understand why the left door is smaller than the right door. Where the doors meet is not centered. Makes no sense and looks a bit odd. I had high hopes after having LG and Samsung appliances. Not sure I would buy this brand again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 28, 2025
Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 825656. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Had fridge a week now vs and we are mostly pleased with it, it is a bit noisier than I would like .
[This review was collected as part of a promotion.] The fridge door from our 20+ year old funit broke off and we had to replace the whole thing. After searching and comparing what was out there, I decided on this unit. We have a few other Whirlpool products and have been very pleased with them. I have had the fridge 3 weeks now. I love the French-door style of this and it is just a tad wider than my previous Frigidaire. This fit perfect in our space and was the same cubic feet measurement as our old one. Loving the wide pull out drawer at the bottom of the fridge area below the produce drawers compared to the older style meat and cheese drawers that took up part of your shelf space. Still trying to get the shelves configured to my liking but so easy to rearrange. Freezer has a lot of room as well. Chose the fingerprint resistant stainless steel so that I might not have to constantly wipe it off. After getting the new one, I see that the old one was not operating as well as it once did and was due an upgrade. Hoping this one will last us as long as our previous one!