Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
300
4 Stars
168
3 Stars
67
2 Stars
24
1 Star
21
85%of customers recommend this product.
(
271 out of
319)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
4
Nice but drawers don't slide easily
on January 19, 2025
Posted by: Could_be_happier
from California
[This review was collected as part of a promotion.] I like the look of this French door refrigerator and have found it to be roomy and flexible. I don't like the way the veggie/fruit drawers open and close. The drawers don't slide smoothly. They feel a bit cheap. Other than that, it seems like a good choice for a 33-inch wide fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect Refrigerator
on January 25, 2025
Posted by: KKenn1965
from St. Louis, Missouri
[This review was collected as part of a promotion.] We bought this about a month ago to replace a freezer on the top refrigerator. We absolutely love this refrigerator!!! My husband has had spinal fusions and cannot bend over very well so the fact that he can see everything in the fridge and freezer is great.. This also fit into our very small opening perfectly. I would recommend this highly!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love both the look and the functionality!
on March 29, 2025
Posted by: Rachel Ann
from Tennessee
[This review was collected as part of a promotion.] I’ve had this refrigerator for about a month. It was a much needed upgrade as my old refrigerator was probably 30 years old. I am thrilled with it. I love the water dispenser on the inside of the refrigerator and having the French doors for the fridge on top And the freezer on the bottom.Very happy!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Mom's frig
on April 7, 2025
Posted by: Karen
from Warminster pa 18974
[This review was collected as part of a promotion.] Great piece ..plenty of room in fridge and freezer...a tad bit loud and wish ice and water were on door !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Loud
on May 25, 2025
Posted by: Greg
[This review was collected as part of a promotion.] We bought our refrigerator about three weeks ago. This is the loudest refrigerator we have ever owned and I hope we can get use to the noise. When it is running, we can hear it in adjacent rooms. Additionally, the fruit and vegetable drawers do not slide easily. Everything else is great. I like the layout and how everything else functions. If the fridge was much quieter, I would have given this refrigerator a 4+ Star review. Nonetheless, I am disappointed with our purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426N4HeI . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427N4HeL or Instagram http://spr.ly/6428N4He0. When responding, please include your contact information and reference Case # 728901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap Drawers/Poorly Designed
on July 30, 2025
Posted by: Rhon
[This review was collected as part of a promotion.] I didn’t have many options to choose from with these dimensions to fit in my space that was white with an ice maker. So I had to settle with this unit. I hate the wire top basket in the freezer. The ice bin is too small & I hate that in front of the ice bin there’s a storage space not big enough for much of anything. But anything you do put in that space you have to reach over it to get to the ice bin. The crisper & meat/cheese drawers drag & made of extremely cheap plastic. I’m not sure of the center divider in the meat/cheese tray. It doesn’t lock down & shifts side to side.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Runs quietly and so efficientI love all the space
on September 15, 2025
Posted by: MB71
from Lakeland,Fl.
[This review was collected as part of a promotion.] I bought this new refrigerator last month and it’s the best large appliance purchase I ever made!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid!
on September 25, 2025
Posted by: Derp
from Wisconsin
[This review was collected as part of a promotion.] This refrigerator is poorly designed and poorly built. The produce draws come all the way out too easily and the large bottom drawer hits the left refrigerator door when you close it. A technician had to repair the seal on the freezer door because condensation kept building up on the outside. The water dispenser inside the fridge is inconvenient. I’ve only had this for 2 weeks and I regret my purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #808009
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #808009
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com