Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Average customer rating
4.2
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
324
4 Stars
189
3 Stars
79
2 Stars
27
1 Star
25
83%of customers recommend this product.
(
302 out of
366)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black
Customer Rating
4
Would buy again
on August 2, 2026
Posted by: ejm2026
[This review was collected as part of a promotion.] Overall the refrigerator works well even though it's a bit smaller than my old one. I wanted a French door refrigerator with a bottom freezer, ice maker and water dispenser not in the door. Most of the other new refrigerators were way too big. It took about a week to get the shelves the way I wanted and the items stored in the doors to my liking. This would be with any new refrigerator. The ice maker works extremely well and makes ice faster than we can use it. We had condensation on the refrigerator doors but then turned on the Humidity control, it went away. A few cravats but not deal brakers. The vegetable bins are too small. We cannot fit a stalk of celery in the bin. The open door alarm needs to be louder, we could hear the one in our old refrigerator but not this one. Love the cold water dispenser, but why did you make it so you need two hands to use it? Put the button below the spout so you just have to push the glass on the button to get water. One hand. Would recommend this refrigerator/freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Quality is lacking
on August 2, 2026
Posted by: KathyS10001
[This review was collected as part of a promotion.] Both crisper drawers fall out if pulled open too far and they are very small. The housing for the light in the refrigerator seems to be in the way for many of our items. Lowering the shelf then makes the next shelf too short in height. The freezer light only works when it wants to and the freezer drawer rail freezes so the drawer won't open.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I am in love with this Freezer on Bottom Frig!
on August 2, 2026
Posted by: Bluebird0304
[This review was collected as part of a promotion.] I absolutely LOVE my Whirlpool refrigerator! The water is delicious in it . I love having the French doors and the freezer on the bottom. I am just one person and I have tons of room, but even if there were two people, this would be plenty of space since I do have a separate upright freezer. I am just so happy with this!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator keeps stuff cold and freezes
on August 2, 2026
Posted by: Ice chester
[This review was collected as part of a promotion.] Would be 5 star but it runs kind of loud and it sounds like it may be broken. However it is not
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice product
on August 2, 2026
Posted by: Flatrocker
[This review was collected as part of a promotion.] We like our new fridge, it works fine, looks great. The only thing we don't like is that it's smaller than our old one--but that's our own fault. So far, our new one is keeping everything nice and cool consistently and it runs quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Inconsistent
on August 2, 2026
Posted by: SiouxZ
[This review was collected as part of a promotion.] 3+ months of use now, Big problem with temp ranges in frig. Some items freeze in frig.
Freezer has crystals sometimes. And ice cream is often soft.
Also Battling with having 2 doors, haven't found comfortable use.
The fingerprint resistance is good!
Having frig on top is much easier.
Freezer has crystals sometimes. And ice cream is often soft.
Also Battling with having 2 doors, haven't found comfortable use.
The fingerprint resistance is good!
Having frig on top is much easier.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
An average appliance with multiple design issues
on July 31, 2026
Posted by: DakotaTS
I want American manufacturers to succeed, and try to support them whenever possible. However, I selected this brand and model mainly because it fit the size and features we needed, not because of its country of origin. While it keeps food cold (so far), I have been disappointed by several things from its delivery onward: First, I felt the packaging of the item (essentially just clear plastic wrap) was insufficient, as the fridge had several paint chips that had obviously been received during the shipment and delivery process. (I would have refused delivery because of those chips, but we needed a fridge fast and I didn't want to wait a week for a replacement. The retailer softened the blow a bit by offering a small credit, which I accepted.) I'm not thrilled by the way the front doors (don't) line up, and I see the owner's manual has a section on how to level them by adjusting some feet on the front corners. However, I'm concerned that if I do this the fridge will no longer roll back and forth, something that is important to me for service and cleaning of the fridge in the location where it is installed. I'm not happy with the sliding baskets in the freezer, one of which is extremely hard to remove (for cleaning), while the other appears to be permanently installed with no way to remove it, even with tools. I'm not pleased with the little "flipper strip" that sits between the two doors to create a seal when the doors are closed. It works fine if you close the left door first, and the right door simply sits up against the (now-flat) strip. But when you open and close the left door, there is a fair amount of resistance as the flipper strip goes into or out of its guidance channel (a fitting at the top of the fridge) and it invariably causes the right door to sort of "puff out" in response to the motion and the air pressure. It usually seats back into place in a moment, but sometimes it just stays puffed out, and you could easily forget it's open just enough that the door alarm won't sound. However, the biggest problem is just the noise this unit makes when the compressor is running. I realize refrigerators always make some sound when cooling, but this fridge's droning hum is louder than anything I have heard in a lifetime of being around refrigerators--which should be getting quieter over the years as technology improves! America should be making best-in-class appliances. This one strikes me as quite average, with multiple fixable design problems that Whirlpool simply doesn't see a need to address.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Worthwhile product
on July 29, 2026
Posted by: Bob2261
[This review was collected as part of a promotion.] Thus far, the appliance is working out as expected. The only "issue" at first involved the operation of the ice maker; the instructions could have been spelled out a little bit better but we got it figured out and all is ok now.
Written by a customer while visiting whirlpool.com