Customer reviews from nightowlsp.com
Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 4K 1TB DVR Security System with 2-way Audio - Black/White
Average customer rating
4.2 out of 5
4.2
(84 Reviews)
Open Ratings Snapshot
Rating breakdown 84 reviews
5 Stars
52
4 Stars
12
3 Stars
8
2 Stars
6
1 Star
6
80%of customers recommend this product. 
(
60 out of 75
)
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Customer Reviews for Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 4K 1TB DVR Security System with 2-way Audio - Black/White
Customer Rating
3 out of 5
3
Not so great features
on April 16, 2022
Posted by: ROC64
from Southaven, MS
Gender:Male
Verified Purchase:Yes
I have this equipment for 3 weeks now and there are some features to improve: definitely the App; besides not so user friendly it doesn’t respond fast enough when want to have access for a quick view or to check a sensor alert. Also I have to close it totally very often to make it respond and load the cameras. The other not so good features are the cameras speakers and the siren. Those aren’t good quality and hard to understand the prerecorded message or when having a conversation by the two way audio cameras.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1 out of 5
1
Bad resolution not 4K
on April 15, 2022
Posted by: Fabrizzio671
from Los Angeles Ca.
Gender:Male
I bought this security system in January 2022 hoping that would be a great upgrade to replace my night owl 5.0 which was a HD and 5 mp cameras but after installing my new 4K 8mp cameras I realized that the resolution quality was poor and you can’t make adjustments in your cameras like brightness, contrast, color and zoom is a complete joke, glitches in the image are constant, I’m really disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
Mostly Good
on April 14, 2022
Posted by: RogPol
from Jennings La
Gender:Male
Verified Purchase:Yes
The picture quality is great, but the footage is choppy, the app is temperamental, and I keep getting alerts for vehicles when they’re turned off in the settings.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
So far so good!
on April 5, 2022
Posted by: krk0131
from Tennessee
Verified Purchase:Yes
I just purchased this security system and installed it on the weekend of April 1rst, no joke here! I am really impressed with the clarity of the 4k cameras especially at night in my shop it pitch black and you still see everything. I will revisit and update my post and review after a few months. Fir now 5stars
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 6, 2022
Thank you for the review!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Easy set up. Decent quality resolution,
on March 27, 2022
Posted by: CrazyK
from Wisconsin
Gender:Male
Verified Purchase:Yes
Very affordable and reliable and easy to use. I did have to call the help line for one question and they were very helpful.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, March 28, 2022
Thank you for the amazing feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
Hard to connect
on March 17, 2022
Posted by: Mt Zion
from Spartanburg, South Carolina
Gender:Male
Verified Purchase:Yes
Very hard to connect to from a remote location. Only 3 or 4 cameras connect. Can not get any play back from any cameras. Does not work as well as the first Night Owl system we had.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Great
on February 3, 2022
Posted by: Anonymous
from Shelby
Gender:Male
Verified Purchase:Yes
I brought few Dvr months go great working camera system
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Great picture
on December 30, 2021
Posted by: JP13
from Louisville, Ky
Gender:Male
Verified Purchase:Yes
So far I love the new cameras. I upgraded from an older model. These are awesome so far. The newer app is more reliable as well. I wish there was a 6 camera view in the app as I bought a 6 camera system. I see 6 views and 2 dead cameras. Would love bigger thumbnails of 6 instead of 8.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
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