Customer reviews from nightowlsp.com
Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 4K 1TB DVR Security System with 2-way Audio - Black/White
Average customer rating
4.2
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
52
4 Stars
12
3 Stars
8
2 Stars
6
1 Star
6
80%of customers recommend this product.
(
60 out of
75)
Customer Reviews for Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 4K 1TB DVR Security System with 2-way Audio - Black/White
Posted by: Stevenp
from Edgerton Missouri
Gender:Male
Verified Purchase:Yes
We have owned the night our security system for several years, we are on our third system. The last system that finally wore out this week we purchased in 2017 and utilized The night owl HD app. I utilize an old tablet as a monitor in my work area so that I can see when I have deliveries. The tablet is mounted and displayed my four primary cameras throughout the day uninterrupted. It is too far from the system itself to use a cable to have the normal monitoring. This app is absolutely useless for a constant monitoring. It shuts down right at the most inapt time and then takes forever going through all the steps to get it back up and running again. Basically this app is made my system useless for my every day use and is making me reconsider night owls system.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: ROC64
from Southaven, MS
Gender:Male
Verified Purchase:Yes
I have this equipment for 3 weeks now and there are some features to improve: definitely the App; besides not so user friendly it doesn’t respond fast enough when want to have access for a quick view or to check a sensor alert. Also I have to close it totally very often to make it respond and load the cameras. The other not so good features are the cameras speakers and the siren. Those aren’t good quality and hard to understand the prerecorded message or when having a conversation by the two way audio cameras.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Nice DVR great picture. But laggy, hence 3/5 avg
on October 3, 2022
Posted by: BoostedCajun
from Biloxi, MS
Gender:Male
Very easy to setup, but the laggy video playback from the app and mobile app is very annoying. The picture is much wider than my older camera system, the picture from 1080p to 4K is about the same maybe a tad sharper. I just can't for the life of me figure out the lag issues. I have a 1G internet connection, I stream 4K movies on multiple devices all the time with zero issues. The Windows app is severely lacking in features and being able to change network settings or anything like that. Not even sure there is web gui built into the DVR to tweak it to maybe get rid of the lag? I am on the fence of ripping it all out and going back to my old camera system, if I can't rid the device of the lag. That is just unacceptable for the price you're paying for these cameras.
Response from nightowlsp.comBy Customer Support, October 4, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: HEEW
Verified Purchase:Yes
I had a little trouble with the set-up, but I went to the website live-chat & they talked me right through it. Love the cameras very wide & clear view.
Response from nightowlsp.comBy Customer Support, Customer Support, May 26, 2020
Sorry to hear you had an initial issue, but so happy you were able to self-help and get the product setup. Please let us know if any future issues whatsoever!
Written by a customer while visiting nightowlsp.com
Posted by: Paul in Michigan
from Michigan
Gender:Male
Verified Purchase:Yes
This 8-camera system is working great. Installation was easy, software was intuitive and the I-Phone app works great. This is my 2nd Night Owl system, 1 16-channel for house and 1 8-channel for the barn.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
All night owl products suck
on November 21, 2022
Posted by: L3456
from West Virginia
Gender:Female
This cameras have been a horrible not worth the stress of trying to keep them working or calling technical support go to switch to ring
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Well made
on July 4, 2020
Posted by: Anonymous
from Youngstown Ohio
Gender:Male
I've owned Night Owl cameras for 5 years and love it.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: CACustomer
from California coast
Gender:Female
Verified Purchase:Yes
I’ve had this up and operating for about 2 was. The picture is very clear with no doubt about facial details or license plate numbers. I also like the spotlight that is triggered by motion, like a mini spotlight.The app for remote viewing however, is clunky and less than seamless, but it works and seems to do the job for the most part.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Thank you for the review. If you need assistance with the app and navigating its features, please do not hesitate to contact our support team by visiting support.nightowlsp.com. Thank you!
Written by a customer while visiting nightowlsp.com