Customer reviews from nightowlsp.com
Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 4K 1TB DVR Security System with 2-way Audio - Black/White
Average customer rating
4.2
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
52
4 Stars
12
3 Stars
8
2 Stars
6
1 Star
6
80%of customers recommend this product.
(
60 out of
75)
Customer Reviews for Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 4K 1TB DVR Security System with 2-way Audio - Black/White
Posted by: Son of Bob 28
from Omaha NE
Gender:Male
Verified Purchase:Yes
I tested it in my office and all parts worked. I installed it in my garage and it was easy to set up and place the cameras. It’s working now.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 2, 2022
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Rocketman
from Boise Idaho
Gender:Male
Verified Purchase:Yes
I upgraded from the old 1080p system to the 4K and it is a significant improvement. Not only is resolution 4 times better but the night vision is much brighter, the lens angle is wider, and the Night Owl Protect app is significantly better than the old app. The added refinements make this system so much better
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, January 23, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Unreliable System
on August 31, 2023
Posted by: Sean EP
from El Paso, TX
Gender:Male
The cameras disconnect from the DVR frequently regardless if they are one room away from the system or across the building. Their application to view the cameras is buggy and will not connect to the system half the time
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Horrible.
on January 17, 2024
Posted by: Puma3
from Idaho
Gender:Female
I will never buy night owl again. And ive been using them since 2016. My 720 and 1080p cameras, and the old dvr are way better then these 4k. I'm so disappointed. Haven't had them for a year and the cameras are already having problems. The new dvr is useless. I don't understand why you guys took all the best features and got rid of them. I'm so mad i can't even explain all the problems I've encountered within the last 9 months.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: SusieQ
Gender:Female
Verified Purchase:Yes
My son ordered the DVR for me, and it is perfect fit. Fired right up and feel safe again.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Proud home owner
from Texas
Gender:Male
Verified Purchase:Yes
I bought a refurbished hard wired system from night owl and couldn’t be happier. From the infrared indicators on the cameras them selves to the facial recognition capabilities of the system itself, I couldn’t be happier with my purchase. Not just adding a feeling of 6 new watch standers for my home it’s also stands out from the neighboring systems it provides visual indicators conveying that this is not the property to be trespassed upon.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Burdell Byrd 3BM services
from Southfield Michigan
Gender:Male
Verified Purchase:Yes
have my unit in the garage. I will need cord extensions for the far side of the house (3 cameras). I have a difficult time adding my wife on her phone via night owl protector app, I have a difficult time retrieving my password to view the dvr from a monitor. Other than that great value and would recommend to anyone
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, July 14, 2020
Thank you for the review and for reaching out. If you are having an issue with the App and getting it setup, please visit the following link which has support articles and videos pertaining to the Night Owl Protect app. support.nightowlsp.com Thank you!
Written by a customer while visiting nightowlsp.com
Posted by: Jmanz633
from New York
Gender:Male
Verified Purchase:Yes
I’m not sure how good or bad the system is,
I’m unable to set up an account using the recommended app. I can put all of my info in, but the continue button does not do a thing. I can’t set up an account, and I can’t go forward. I guess Monday I’ll have to call at lunchtime
I’m unable to set up an account using the recommended app. I can put all of my info in, but the continue button does not do a thing. I can’t set up an account, and I can’t go forward. I guess Monday I’ll have to call at lunchtime
Written by a customer while visiting nightowlsp.com