Customer reviews from nightowlsp.com
Night Owl - 12 Channel 4K 4TB NVR Security System with 2-way Audio - Black
Average customer rating
4.5
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
121
4 Stars
28
3 Stars
9
2 Stars
4
1 Star
7
88%of customers recommend this product.
(
138 out of
156)
Customer Reviews for Night Owl - 12 Channel 4K 4TB NVR Security System with 2-way Audio - Black
Posted by: JEMM
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
I bought this about 2 weeks ago to replace a NightOwl system that was several years old and the cameras stopped working. 6 cameras are nice and the added feature of adding 4 wireless cameras is a nice plus. The new cameras have one drawback, namely they are hard to position; they do not have the mobility of the previous cameras. In order to get an upright video I needed to create several wooden bases in order for camera to point in the correct direction. The images are great at 1080. The verbal command (optional) is poor quality--a very scratchy "Smile, you're being recorded"; difficult to understand. The remote viewing app for my phone and ipad works well once you get used to it. I had some trouble getting it to work. It occasionally lost connection and I needed to log out then log back in, but overall it works well. I like the new, improved software for identifying saved clips and playing them back. This works better on phone/ipad than on the DVD from my monitor. Overall a very good system and much improved over my previous NightOwl system. I was able to use my existing BNC cable which made installation much easier.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Shelia
Gender:Female
Verified Purchase:Yes
I purchased this product, it does not record, the box says it does but I’m being told not I have to buy a hard drive or another Dvr with built in recording, why is it called a Dvr if it doesn’t record
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, April 6, 2022
This is a DVR with customizable storage. The box details that a HDD is sold separately. A hard drive is not included with this particular model, which gives the customer the opportunity to customize it based on their recording needs and/or install their own existing hard drive. We also sell models that come with a pre-installed HDD. Please see the link below. Thank you. https://nightowlsp.com/dvr-btd2-161.html
Written by a customer while visiting nightowlsp.com
Posted by: Stagger
from TN
Gender:Male
Verified Purchase:Yes
Been installed a week now and the ease of use and features is magnificent. The company it”s self is very honest and trustworthy. To purchase this system is a brilliant move for anyone
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Cuda72
from Atl GA
Gender:Male
Verified Purchase:Yes
Already Had four needed two more to add to my home.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Tbailey
from Ky
Gender:Male
Verified Purchase:Yes
Bought this a couple week and they are total better than my old set from a different company
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Stafford
from Folly Beach, SC
Gender:Male
Verified Purchase:Yes
So very happy with this product - excellent resolution (4k) plus LED bright light from camera with person detected. Excellent deterrent for crime.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, March 10, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: BT672
from Milton, FL.
Verified Purchase:Yes
I upgrade my old 8channel 1080p to the 4K... The quality is just like they stated! Vivid & much better, the field of view is wider also. Only negative is thde DVR doesnt have audio in like my old one; I only had one audio camera anyway. So, it was a good trade.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Sekula
Verified Purchase:Yes
It would be nice if we can add 12 views in Night Owl Protect app. There is an options for 8 or 16 but not 12.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com