Customer reviews from nightowlsp.com
Night Owl - 12 Channel 4K 4TB NVR Security System with 2-way Audio - Black
Average customer rating
4.5
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
121
4 Stars
28
3 Stars
9
2 Stars
4
1 Star
7
88%of customers recommend this product.
(
138 out of
156)
Customer Reviews for Night Owl - 12 Channel 4K 4TB NVR Security System with 2-way Audio - Black
Customer Rating
5
CL-BT8D-8-26LSA Looking For Door Bells
on August 13, 2022
Posted by: Leona
from Schaumburg, IL
Gender:Female
Bought this system a few months ago and have been pleased with the performance so far. Trying to find an unwired door beel to work with this unit.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 16, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: scarlett
Verified Purchase:Yes
Get very improved unit and cameras. We like the blue tooth technology. The recorded pictures are easy to view and save if needed.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Elmer Fudd
from Montana
Gender:Male
Verified Purchase:Yes
After 1 day in operation ONE camera stopped functioning. I expect it to last longer than ONE day.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, November 1, 2022
We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: rowley
from Washington
Gender:Male
Verified Purchase:Yes
this system is our second Night owl security set up. I'm am happy it works but, we had plenty of issues and it's got a steep learning curve. Not so user friendly. The options are limited and incomplete compared to the older system. It does however have decent cameras.
Response from nightowlsp.comBy Customer Support, February 17, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced suppo
Written by a customer while visiting nightowlsp.com
Posted by: bwparks71
from Crestwood, KY
Gender:Male
Verified Purchase:Yes
I installed the DVR-BTD8-81 last week. I got it to replace the dvr in my Night Owl C50XFR system. That dvr was knocked out by an apparent electrical surge which came through the Ethernet cable. This BTD8 dvr lacks a lot of the features of the older system. It does not provide the premotion recording of the C50XFR. The sensitivity settings of only Low, Middle or HIgh are not reliable. Low does not record anything. Middle records to much during the night when bugs are attracted to the light,
but misses motion several feet away. The high setting records to much. It just records almost continuously. The setting in the app or on the moniter are very simple, but not enough options for setting the cameras and recording options. I do not recommend this system.
but misses motion several feet away. The high setting records to much. It just records almost continuously. The setting in the app or on the moniter are very simple, but not enough options for setting the cameras and recording options. I do not recommend this system.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Recording/Playback Options Are Antiquated
on October 25, 2023
Posted by: Bre01
from TN
Gender:Female
This system has been installed for almost a month. The setup was great. Using the app for playback/viewing is definitely not great. If the DVR is set for motion detection the option to view in continuous playback is not available. This should be basic technology. When using Time Line playback the app freezes or fails to load the playback. If you are wanting a system with playback/viewing options this is not the system to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Ccreek16
from Washington Boro, Pa
Gender:Male
Verified Purchase:Yes
The cameras work really great. The system is easy to setup. This is the third system that I purchased from night owl and they all are still working great.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Great quality video but way to slow and choppy
on April 5, 2024
Posted by: Rsr123
from Waco tx
Gender:Male
These have great quality video but will jot stay connected most of the time. Keeps dropping out and says oops. The audio is useless because it is choppy and cannot hear what anyone says. I have a older wired version without audio that works much better. I was really hoping this would work well. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com