Customer reviews from bose.com
Bose - ProFlight Series 2 Noise-Cancelling In-Ear Aviation Headset - Black
Average customer rating
4.3
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
28
4 Stars
4
3 Stars
7
2 Stars
4
1 Star
0
Customer Reviews for Bose - ProFlight Series 2 Noise-Cancelling In-Ear Aviation Headset - Black
Customer Rating
5
Massive improvement on the Series 1
on October 4, 2019
Posted by: Socsham
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I was one of the first people to get the Series 1 when it first came out. I was very excited to get it and was utterly disappointed when I did get it.
I don't need to go into the issues, but I sent it back and told Bose what the issues where.
To Bose's credit, not only did they give me my money back in full, they took on board my comments, along with others in the community and worked tirelessly to solve the issues.
I don't need to go into the issues, but I sent it back and told Bose what the issues where.
To Bose's credit, not only did they give me my money back in full, they took on board my comments, along with others in the community and worked tirelessly to solve the issues.
On the back of this, I purchased this new Series 2 and to say the least, it is absolutely amazing.
The major crux in the previous version was the cable, this issue has been completely resolved, the new cable is thinner, flexible and far more manageable. It does not pull on your shoulder like the other one did and it makes the overall experience far better and less frustrating.
As well as this there was serious interference connecting the Series 1 via the 5-pin connector to the 777 audio panel, this issue has been resolved, there is zero noise and it makes a massive difference. Finally the noise cancelling itself, is far better than the previous set up. I used to have it on loud on the previous headset, now I can have it on medium, again I am very happy.
The major crux in the previous version was the cable, this issue has been completely resolved, the new cable is thinner, flexible and far more manageable. It does not pull on your shoulder like the other one did and it makes the overall experience far better and less frustrating.
As well as this there was serious interference connecting the Series 1 via the 5-pin connector to the 777 audio panel, this issue has been resolved, there is zero noise and it makes a massive difference. Finally the noise cancelling itself, is far better than the previous set up. I used to have it on loud on the previous headset, now I can have it on medium, again I am very happy.
The only negative I have about the headset is where the cable comes out of the assembly itself, it goes forwards, (ie. over your forward shoulder). I really feel that if the cable went rearwards instead of forwards, it would make the cable less obvious and far easier to push out of the way. With that being said, the fact that the cable is thinner, means it's easier to throw over your shoulder in any situation.
So overall, this headset is amazing. If you are sitting on the fence about this, get off it and buy it. I have recently flown a 16 hour Ultra Long Range flight and I wore the headset for every second I was in the seat with zero discomfort.
Well done Bose for listening to the Pilots and keep up the good work.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Headset!
on October 21, 2019
Posted by: ESC
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I am a 787 first officer for a major US airline. I previously had the Bose Pro Flight 1 headsets. I really loved the headset but the cord was a little heavy and cumbersome. The new cord on the series 2 is much lighter, and much less cumbersome.
Some of the other features about the series 2 that I fell in love with is the excellent quality of the noise canceling, the overall comfort of the headset and the weight. The Pro Flight 2 is extremely light weight and feels great on my head for those long flights.
I highly recommend the Pro Flight 2 headset. This headset exceeds my expectations in every way possible!
Written by a customer while visiting bose.com
Customer Rating
4
Light weight & comfortable
on September 25, 2019
Posted by: BenH
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The pro flight 2 is light weight, comfortable and perfect to use to long flights. I have been using the headset in a Hawker 900XP for approx 2 months now. The sound quality is great & the noise cancelling is excellent, with the ability to double tap an ear piece to turn of noise cancelling on one ear piece being particularly useful. Changing the mic from left side to right side is a little finicky if swapping seats and the mic arm is slightly in the peripheral which can be annoying at first but I quickly adjusted. Overall the product seems well made and durable, I would recommend it to a friend.
Written by a customer while visiting bose.com
Customer Rating
5
Yet another excellent Bose Product
on September 25, 2019
Posted by: B737FO
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] As a pilot I have flown with other Bose Aviation headsets before. The ProFlight Series 2 is yet another excellent product from the aviation headset range of Bose. A true delight to wear during my flights on the B737. Great Active Noise Reduction as you would expect from Bose that will reduce the noise that is commonly annoying on jet aircraft. Low weight so during long working days the comfort is great, I hardly even notice it when I am wearing it. The Tab control allows you to “open” the earpiece to enable conversation with other crewmembers that are not on the intercom system without removing your headset. The Bluetooth connection allows quick and clear connection to your mobile phone for communication with dispatch or maintenance even when in high noise environments, and even without the headset being plugged in to the aircraft. All-in-all an excellent headset for every pilot flying jet aircraft.
Written by a customer while visiting bose.com
Customer Rating
5
Best headset for the professional pilot
on September 25, 2019
Posted by: Caleb
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I've been using the Proflight 2 for some time now and its a much needed improvement over the series 1. Tap-control works flawlessly now and the more durable microphone makes placement great when switching sides. As far as the sound, its very crisp and clear with ATC, intercom, and music/phone calls over bluetooth. I have found that the ANR is best on medium and sometimes I forget to turn it on. The lightness on the head makes flying long haul trips a breeze and no headaches from heavy cramping that other headsets have especially with glasses/sunglasses. The thinner cable is more flexible, doesn't get in the way, and makes for easier stowing in the carrying case. I have used the PF2 worldwide and this is definitely my favorite and go to headset and will be used for many years to come.
Written by a customer while visiting bose.com
Customer Rating
5
Great improvement from the first ProFlight
on October 9, 2019
Posted by: Fit2Fly Ltd
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have tried the ProFlight for the last few months.
I fly a 737NG and love how it fits into the flight deck and supports my goal of reducing fatiguing noise while reducing weight on my head.
Only issue I run into is a hot spot on one ear but that is alleviated if I slightly move the earbud.
Great new lighter cord and carrying loop on the case as well.
I fly a 737NG and love how it fits into the flight deck and supports my goal of reducing fatiguing noise while reducing weight on my head.
Only issue I run into is a hot spot on one ear but that is alleviated if I slightly move the earbud.
Great new lighter cord and carrying loop on the case as well.
Great product. Highly recommend for anyone who wants light but protective from the noises in the flight deck.
Written by a customer while visiting bose.com
Customer Rating
5
Unbeatable Performance & Comfort
on November 7, 2019
Posted by: E175 Driver
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have had a chance to try out the Bose Proflight Series 2 over 100 hours of line flying. I am currently flying the Embraer 175 and we get a good mix of various flight regimes during low level and high level flight with the regional flying we do. I may also add that I had the chance to try the initial version of the Bose Proflight as well. I must say, Bose has hit the ball out of the park with this Series 2 headset. It is simply perhaps the best high-performance headset I have used in 11 years of flying. The improvements that have been made are apparent and noticeable.
The stability of the headset on the head is fantastic and you can barely feel the headband due it being so light. The longest flight I had a chance to test it on was 3.8 hours block, and after continuous wearing I had no noticeable hotspots or pressure points. As far as the earbuds go the ANR is fantastic; I don’t know how they did it but the amount of noise reduction is impeccable. I also like the fact that it has various modes of ANR that can be tailored to specific operations, as the ANR reduction targets different noise spectrums that vary from aircraft to aircraft. This feature is very useful if one desires to use the headset in more than one aircraft. The tap through feature now works flawlessly. The original Proflight had a tendency for the tap through to activate on TO or landing, however that issue has been fixed with the Series 2 version. It works so conveniently that I now have both earbuds in on pushback, activate the ANR, and tap one ear bud to hear the surroundings until tapping it back into ANR after engine start. A very well thought-out and amazing feature that I now have come to immensely enjoy having. Now onto the chord, it is AMAZING. Bose have gone ahead and completely redone the chord to be extremely mobile and easy to manipulate. Is so thin and light that clipping it and getting it out of the way in the flight deck has become a complete non-issue. The chord is simply now just right. The Bluetooth on the module has been the easiest pairing with the phone I have had with any headset. It is so fast that it pairs within 1 second of flipping the switch on the control module, and away I am making crystal clear calls and/or playing music. The audio quality is outstanding and the module has a switch to control the phone or volume music level. The headset case is super convenient and super easy to get the headset into. Simply putting the headset into the case and wrapping the chord around neatly takes me 5 seconds tops and into the flight bag it goes. I must say the case is super nice and has a convenient pouch for spare batteries and tips.
All in all, this might be the last headset I buy for quite a while, or at least for the next 10+ years. Hands down I recommend for you to try it and/or purchase. I certainly won’t ever be going back to wearing a regular on-ear headset again. Bose has listened to pilot' s needs and what they want in high performance flight decks; the Proflight Series 2 headset is the proof of that effort.
Written by a customer while visiting bose.com
Customer Rating
3
Battery Case wiring failure
on July 25, 2020
Posted by: DynCorp
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this product about a month ago and have used it primarily on longer flights. I use a regular Bose headsets on my short flights. I have had the opportunity to enjoy using the product but have noticed the black cable from the headset into the battery case has come apart. I hope that this is a unique scenario and that Bose will repair without dispute.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 28, 2020
Hello DynCorp,
Glad to hear that you have loved the headset! However, I'm sorry to see that you are having some strange cosmetic issues that you shouldn't experience with any Bose product.
If you could please reach out to us via https://bose.life/2XnA0oS the team will be able to assist you further with this.
Hector - Bose Customer Support
Glad to hear that you have loved the headset! However, I'm sorry to see that you are having some strange cosmetic issues that you shouldn't experience with any Bose product.
If you could please reach out to us via https://bose.life/2XnA0oS the team will be able to assist you further with this.
Hector - Bose Customer Support
Written by a customer while visiting bose.com