Customer reviews from bose.com
Bose - ProFlight Series 2 Noise-Cancelling In-Ear Aviation Headset - Black
Average customer rating
4.3
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
28
4 Stars
4
3 Stars
7
2 Stars
4
1 Star
0
Customer Reviews for Bose - ProFlight Series 2 Noise-Cancelling In-Ear Aviation Headset - Black
Customer Rating
5
Bose Proflight Series 2 Bluetooth w/ XLR plug
on December 28, 2019
Posted by: Airbus Guy
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] This review is for the Bose Proflight Series 2 Bluetooth w/ XLR plug for Airbus aircraft. I’ve tested out this headset for a full month’s flying schedule (70 block hours) at a legacy airline. I’ve tested the headset in a variety of A320’s, A319’s, and brand new A321’s (non-NEO); I’m coming to this headset from using the Telex 850 for several years. I haven’t found a ton of reviews on the Series 2 headset so I will try to be as thorough as I can to help out others who are curious.
The case itself is larger than I’m used to so I’ve had to reconfigure my flight bag for the larger size. As far as the physical construction: the headset is VERY light, it does not seem like cheap construction at all, but it also doesn’t seem like it’s super rugged either. The control box comes with a rubber strap that fits around the headset holder in the Airbus with only minor stretching. The new cord (which previously had a lot of negative reviews) is now almost identical in size to the cord on the Telex. Very light and very flexible. I’ve had zero instances of tugging or the headset moving around, and that’s through a combination of normal ops and me intentionally trying to whip my head around and get it to move. After a bit you really do forget that it’s sitting on top of your head. The mic is also very flexible and easy to position to your liking. For those that haven’t used the Bose QC20’s, the earbuds are a similar soft material and they work in the same fashion that they sit gently at the edge of your ear canal, you do NOT jam these things into your ear.
I would say that the noise cancelling is really good on the high setting. At the high setting it is not 100% silent, as you can still hear the wind noise but it is so muted that you would have to intentionally focus on listening for it. During a normal conversation you barely hear any wind noise. Also, our A320’s are very old and the avionics fans are incredibly loud. This headset really worked well for quieting the loud avionics fans on our older airframes. With that being said, depending on the other guy you can still kind of hear him talking through the noise cancelling without being bothered by wind noise, for what that’s worth. The incoming audio itself is incredibly clear, my only complaint is that the mic seems a bit too sensitive for my liking. In that my own voice seems to be projected louder in my own headset, but numerous crew members have said that they hear me normally, so it must be a function within the headset itself. In terms of the XLR plug, our fleet configuration doesn’t support the auto on/off function. So I’ve been using batteries. The battery life is good (not great), but that’s me using it below FL180, and then turning it off and taking off the headset in cruise. I’ve been able to get a much longer battery life like that. Finally, the tap control for talk through: I don’t hate it, I use it when it’s convenient. It also had some negative reviews from the first version. The Series 2 version seems to work better (compared to the old reviews) just be advised that when you want tap to listen it sounds just like the QC20’s when you turn off the ANR. You can hear clearly, but the sounds might seem amplified/metallic to those not used to it. As far as the old reviews it used to have a problem with the tap control turning on/off during high power settings; I’ve had zero issues with it, it turns on/off when you want it to and that’s it, no inadvertent changes.
Overall, the headset is really expensive but it’s a really great headset if you can afford it. After putting several airline trips and 70 some hours on it, I’m happy with it. Bose seems to have taken all of the negative feedback it received and made a large number of improvements with the Series 2.
Written by a customer while visiting bose.com
Customer Rating
5
Lightweight, Great Design/Features, Bose Quality
on July 1, 2020
Posted by: SAMPilot
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have been flying with Bose aviation headsets for just over the last 5 years. My first Bose headset was the A20...which was truly lightyears ahead of my military-issued David Clark. The A20 was lighter, more comfortable (especially on grueling 24-hour flight duty periods), and you really couldn't beat the noise cancelling feature inside of the uninsulated military flight deck. Fast forward a couple of years now and I have changed airframes to something more "civilianized"...this translates into a much quieter flight deck. This is important because we no longer communicate over an ICS system, but just speak to each other in normal voices while moving a headset or earpiece out of the way. This brings me to the ProFlight Series 2 headset. Initially I was a little skeptical of the earpiece inserts, however they are comfortable (especially if you use something similar with your smartphone) and they really help keep out unwanted ambient noise allowing you to keep the volume turned down. I really like the "stow up" feature, which keeps the unused ear piece out of the way, yet it is also conveniently located when it is needed. The volume controls and Bluetooth connectivity are exactly what you would expect from a Bose product. I also like the storage case because I feel it is adequately protecting your investment while also not being too terribly bulky. It just takes a little practice to efficiently stow the cord...but if you are flying airplanes, chances are you can figure it out.
Written by a customer while visiting bose.com
Customer Rating
2
Suitable for quiet cockpit only
on January 13, 2020
Posted by: Mark
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I fly 737's for a major US carrier with 3-5 legs per day. I used this headset for a 3-day trip before returning it. The headset is light and comfortable enough; I did have issues with it sliding forwards or backwards. I did not notice any hot-spots. The earpieces don't fit tightly in the ear; the fit allows noise in around the earpiece. I tried the 3 sizes of earpieces and found the large to give the tightest fit but it still allowed noise in. I used the Bose 10 in a prior job and I'm very familiar with it. In the over-the-ear cup, much of the external noise is muffled by the cup so the noise cancelling doesn't have to work very hard. The noise-cancelling in the ProFlight 2 seemed to work much harder - the hum of the noise-cancelling was noticeable and too loud for me. It was more quiet with the headset on but not as quiet as another in-ear headset I've used previously. My suggestion for Bose is to make ear-pieces that fit tightly. I also hear fellow-pilots wishing for an aviation headset similar to the QC35; one that is lightweight, over-the-ear and TSO certified.
Written by a customer while visiting bose.com
Customer Rating
2
Much better but not for me.
on October 25, 2019
Posted by: Gman
Gender:Male
Length of ownership:1 week
I bought the original, in was just shy of horrible. I flew 4 days with this new headset and my biggest complaint is I was continuously adjusting the ear pieces to get the sound quality that I would expect from Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Great headset! Version 2 improvemnts!
on April 7, 2020
Posted by: 737757767 Pilot
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Very happy with the headset (version 2), and it has improved even more since version 1!
I’ve been using the headset in the 757/767 aircraft more recently, and it continues to deliver good ANR protection and audio clarity, just as the version 1 did.
I’ve been using the headset in the 757/767 aircraft more recently, and it continues to deliver good ANR protection and audio clarity, just as the version 1 did.
Of the improvements made include:
-Reworked thinner cable overall, and especially between the control box and plugs.
-Reworked thinner cable overall, and especially between the control box and plugs.
-Cables now are more flexible and don’t kink up as much due to their thinner size
-The carrying case has been greatly improved by removing the storage brackets inside. So now the headset can just be stored anyway that the user likes. And with the cables being thinner-the headset no longer tries to spring out of the case.
-TapThru ANR selection on the ear buds are now more stable than the version 1. Previously and vibration on takeoff/landing would sometimes trigger this feature on v1, but this is no longer an issue on v2.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic headset!
on April 24, 2020
Posted by: Adam from TPN
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] After flying with this headset, professionally at my Part 121 carrier, for the last six months I can say that I am extremely satisfied with the quality of the ProFlight Series 2. Here is what, now, I cannot live without:
1. The sound quality is unparalleled.
2. The light weight of the headset and earpiece molding makes it comfortable to wear for hours on end.
3. Absolutely phenomenal customer service!
2. The light weight of the headset and earpiece molding makes it comfortable to wear for hours on end.
3. Absolutely phenomenal customer service!
Bose hit another home run with the PF 2. I'll never go back to a traditional over the ear model again.
Written by a customer while visiting bose.com
Customer Rating
5
Best Headset
on November 3, 2019
Posted by: Santiago G
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Comfortable, noise cancellation is excellent, best headset ever!
Written by a customer while visiting bose.com
Customer Rating
5
Jet and General Aviation Review
on September 24, 2019
Posted by: Katie
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I have always loved my Bose A20 (it’s the best!), but have been intrigued with the lightweight earbud style headsets for quite a while. When Bose announced the new Proflight Series 2, I was excited to try it out. After using It for a couple months I am highly satisfied! Especially on long flying days (Airline flying) it’s nice to have a headset that has the high quality noise canceling that Bose is known for and that also doesn’t squeeze your head. It’s very lightweight and durable (I’ve accidently dropped it a couple times in the flight deck and it was totally fine). All around a wonderful piece of equipment and streamlined to fit in my bag easily. The batteries last a very long time and it comes in a very small, yet rugged case. It comes with various size ear pieces that you can customize to fit in your ear the best.
I also have worn it in smaller general aviation aircraft. While using the Proflight 2, I could hear everything in the smaller aircraft, but it is louder so I would recommend the A20 for GA flying because it has stronger noise cancellation for the louder planes. I would highly recommend this Proflight 2 for jet, airline or quieter aircraft flying.
Overall a wonderful product. If you’re looking for the best, Bose is hands down the way to go!
Written by a customer while visiting bose.com