Customer reviews from Lorex
Lorex - Smart Lock Bluetooth Deadbolt with App, Keypad & Key Access - Matte Black
Average customer rating
2.9 out of 5
2.9
(43 Reviews)
Open Ratings Snapshot
Rating breakdown 43 reviews
5 Stars
9
4 Stars
6
3 Stars
9
2 Stars
9
1 Star
10
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Customer Reviews for Lorex - Smart Lock Bluetooth Deadbolt with App, Keypad & Key Access - Matte Black
Customer Rating
3 out of 5
3
Don’t waste your money
on February 1, 2025
Posted by: Walter D.
Very cheap. Not happy with what I spent versus the quality
Written by a customer while visiting Lorex
Customer Rating
1 out of 5
1
Bad product
on February 5, 2025
Posted by: Khue H.
Too bad product, cheap app ikey. Could not set up anything on the lock to work.
Don’t waste money for it.
Written by a customer while visiting Lorex
Customer Rating
2 out of 5
2
I thought it came with
on February 9, 2025
Posted by: Gabriel G.
I thought it came with a camera and it doesn't work good with app alqats having trouble locking and unlocking
Written by a customer while visiting Lorex
Customer Rating
1 out of 5
1
Garbage. Save your money
on March 13, 2025
Posted by: Walter D.
Easy installation. The app is garbage. Has said from day 1 to update to new version but it won’t find the locks. The developers keep saying problem is fixed. Still same problem. And by all the reviews on the app everyone has the same issues. Not worth the money
Written by a customer while visiting Lorex
Customer Rating
4 out of 5
4
Deadbolt
on March 28, 2025
Posted by: Laurie G.
Sometimes the app signs out and gives incorrect information on if it is locked or not
Written by a customer while visiting Lorex
Customer Rating
4 out of 5
4
Easy Peasy
on April 3, 2025
Posted by: Tara
Super easy install. The link to the app loaded the old app, started to set up and needed the newest version. Had to reset the lock and start again. Canada does not appear to have smart home compatibility at least via Alexa.
Written by a customer while visiting Lorex
Customer Rating
1 out of 5
1
Terrible app
on April 18, 2025
Posted by: Allison L.
App is worthless. Deadbolt is nice, but returning to get a decent app
Written by a customer while visiting Lorex
Customer Rating
1 out of 5
1
Not wifi so you cannot
on August 3, 2025
Posted by: Ivan C.
[This review was collected as part of a promotion.] Not wifi so you cannot open remotely. This is from 2010
Written by a customer while visiting Lorex
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