Customer reviews from kitchenaid.com
KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Average customer rating
2.9
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
6
4 Stars
8
3 Stars
8
2 Stars
6
1 Star
8
39%of customers recommend this product.
(
9 out of
23)
Customer Reviews for KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Customer Rating
1
Terrible machine even worse warranty service
on March 15, 2025
Posted by: AMCCO
from Colorado
DO NOT BUY! The dishwasher was installed in December. It has had several error codes ('F1E5’ ‘F8E4’ ‘F1E5’). One of them warns of a leak. There is no leak. Installer verified installation and reset machine. Keeps happening.
Warranty service is worthless. KitchenAid has scheduled two service calls and when the repair company is contacted they state that the email from KitchenAid confirming the appointment "means nothing." The appointment has to be set with the repair company.
The first appointment was set within 4 days of the call to KitchenAid. Repair company could not come out for 10 days. We called KitchenAid and they changed the repair company to one that had earlier availability. They emailed today stating that they can come out in 4 weeks.
Machine was not even used every day. Less than 20 cycles and does not work at all.
Horrible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 18, 2025
Thank you for sharing your experience with us. We understand you've encountered error codes with your dishwasher.
For troubleshooting, we recommend visiting our Owner Center, which offers step-by-step solutions. You can access it here: https://producthelp.kitchenaid.com/Dishwashers and select your dishwasher style to get started.
If you need further assistance or have questions, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, dishwasher model/serial number, and reference Case #694663.
We look forward to speaking with you.
Marie Q
For troubleshooting, we recommend visiting our Owner Center, which offers step-by-step solutions. You can access it here: https://producthelp.kitchenaid.com/Dishwashers and select your dishwasher style to get started.
If you need further assistance or have questions, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, dishwasher model/serial number, and reference Case #694663.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sparkeling.
on January 17, 2025
Posted by: Zebulan1
from Wyoming
[This review was collected as part of a promotion.] Everything comes out sparkleing. I love it. The upper cutlery rack would have been nice
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good value!
on January 14, 2025
Posted by: Annaro
(This review was collected as part of a promotion.) I purchased this dishwasher a month ago and so far so good. My previous dishwasher was much higher end and I am not seeing a difference so far. Dishes are clean and it is quieter than I expected.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Dishwasher
on December 16, 2024
Posted by: Bullet_one
[This review was collected as part of a promotion.] I replaced an earlier model. This is an excellent dishwasher. I really like the open door when finished feature.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Standard
on December 14, 2024
Posted by: Benny9
from Federal Way, WA
[This review was collected as part of a promotion.] It ok but the capacity is smaller than the previous one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet.
on November 2, 2024
Posted by: Rockford
from Westerville, Ohio
[This review was collected as part of a promotion.] Previous Kitchen-Aid dishwasher was 31 years old and was much easier to load and did a very good job.
The new unit is very quiet and does an equally good job of cleaning.
The new unit is very quiet and does an equally good job of cleaning.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective.
on October 7, 2024
Posted by: delerious
[This review was collected as part of a promotion.] I bought a dishwasher 2 months ago. It was defective and would not work. Kitchen Aid required that I have their approved service company inspect the unit. I waited weeks for the part to arrive and after and after installation the unit continued to be defective and would not complete one cycle. Eventually the unit was replaced and after 2 months I was able to run the unit for the first time.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 8, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 604962.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Cleans great but Loading Impossible
on September 27, 2024
Posted by: fredr
from east hampton NY
[This review was collected as part of a promotion.] There seems no configuration for loading that is efficient, there's no third tray and the upper tray cannot be adjusted. Given the choice I'd not buy again or recommend solely for this reason.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 599883.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com