(This review was collected as part of a promotion.) I purchased this dishwasher a month ago and so far so good. My previous dishwasher was much higher end and I am not seeing a difference so far. Dishes are clean and it is quieter than I expected.
[This review was collected as part of a promotion.] I replaced an earlier model. This is an excellent dishwasher. I really like the open door when finished feature.
[This review was collected as part of a promotion.] Previous Kitchen-Aid dishwasher was 31 years old and was much easier to load and did a very good job. The new unit is very quiet and does an equally good job of cleaning.
[This review was collected as part of a promotion.] I bought a dishwasher 2 months ago. It was defective and would not work. Kitchen Aid required that I have their approved service company inspect the unit. I waited weeks for the part to arrive and after and after installation the unit continued to be defective and would not complete one cycle. Eventually the unit was replaced and after 2 months I was able to run the unit for the first time.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 8, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 604962. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] There seems no configuration for loading that is efficient, there's no third tray and the upper tray cannot be adjusted. Given the choice I'd not buy again or recommend solely for this reason.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 599883. We look forward to speaking with you. Marie Q