Customer reviews from kitchenaid.com
KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Average customer rating
2.9
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
5
4 Stars
8
3 Stars
7
2 Stars
5
1 Star
8
40%of customers recommend this product.
(
8 out of
20)
Customer Reviews for KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Customer Rating
2
Disappointed in How Loud this dishwasher is!
on October 2, 2025
Posted by: NancyStu
[This review was collected as part of a promotion.] This dishwasher is disappointing. I have had 2 Kitchenaid dishwashers before and been amazed by how quiet they were. This one is very loud and makes odd clicking noises. The sound of the water is very loud and I cannot watch television in the next room without hearing it. I am scheduling a warranty call to see what can be done.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 2, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 815633
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very quiet
on October 14, 2025
Posted by: Lloyd 2
[This review was collected as part of a promotion.] This model cleans very well. It is extremely quiet and I love how the door opens when the cycle is completed. I don’t like the arrangement of the rack. I feel the top rack is very inefficient in how dishes can go on. Too much wasted space. Bottom a little better. The utensil rack is very good.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
HORRIBLE DESIGN TRAY HORRIBLE WOULD NOT RECOMMENDD
on April 26, 2026
Posted by: PETE1
from OREM, UTAH
[This review was collected as part of a promotion.] I WROTE TO YOU ABOUT THE DESIGN OF THIS PATHETIC PIECE OF JUNK AND YOU DID NOTHING
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Care, April 27, 2026
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 953687.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 953687.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
top rack issue
on June 14, 2024
Posted by: Dan Cha
from Hamburg, NY
[This review was collected as part of a promotion.] The top loading rack is not very practical for us. coffee cups and glasses are notable to be positioned with any uniformity or stability. I liked our old rack from our unit we replaced that was 15 years old.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective.
on October 7, 2024
Posted by: delerious
[This review was collected as part of a promotion.] I bought a dishwasher 2 months ago. It was defective and would not work. Kitchen Aid required that I have their approved service company inspect the unit. I waited weeks for the part to arrive and after and after installation the unit continued to be defective and would not complete one cycle. Eventually the unit was replaced and after 2 months I was able to run the unit for the first time.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 8, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 604962.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet.
on November 2, 2024
Posted by: Rockford
from Westerville, Ohio
[This review was collected as part of a promotion.] Previous Kitchen-Aid dishwasher was 31 years old and was much easier to load and did a very good job.
The new unit is very quiet and does an equally good job of cleaning.
The new unit is very quiet and does an equally good job of cleaning.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Standard
on December 14, 2024
Posted by: Benny9
from Federal Way, WA
[This review was collected as part of a promotion.] It ok but the capacity is smaller than the previous one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good value!
on January 14, 2025
Posted by: Annaro
[This review was collected as part of a promotion.] I purchased this dishwasher a month ago and so far so good. My previous dishwasher was much higher end and I am not seeing a difference so far. Dishes are clean and it is quieter than I expected.
Written by a customer while visiting kitchenaid.com