Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Average customer rating
3.1
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
4
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Customer Rating
5
Excellent Dishwasher
on December 16, 2024
Posted by: Bullet_one
[This review was collected as part of a promotion.] I replaced an earlier model. This is an excellent dishwasher. I really like the open door when finished feature.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good value!
on January 14, 2025
Posted by: Annaro
[This review was collected as part of a promotion.] I purchased this dishwasher a month ago and so far so good. My previous dishwasher was much higher end and I am not seeing a difference so far. Dishes are clean and it is quieter than I expected.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sparkeling.
on January 17, 2025
Posted by: Zebulan1
from Wyoming
[This review was collected as part of a promotion.] Everything comes out sparkleing. I love it. The upper cutlery rack would have been nice
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible machine even worse warranty service
on March 15, 2025
Posted by: AMCCO
from Colorado
DO NOT BUY! The dishwasher was installed in December. It has had several error codes ('F1E5’ ‘F8E4’ ‘F1E5’). One of them warns of a leak. There is no leak. Installer verified installation and reset machine. Keeps happening.
Warranty service is worthless. KitchenAid has scheduled two service calls and when the repair company is contacted they state that the email from KitchenAid confirming the appointment "means nothing." The appointment has to be set with the repair company.
The first appointment was set within 4 days of the call to KitchenAid. Repair company could not come out for 10 days. We called KitchenAid and they changed the repair company to one that had earlier availability. They emailed today stating that they can come out in 4 weeks.
Machine was not even used every day. Less than 20 cycles and does not work at all.
Horrible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 18, 2025
Thank you for sharing your experience with us. We understand you've encountered error codes with your dishwasher.
For troubleshooting, we recommend visiting our Owner Center, which offers step-by-step solutions. You can access it here: https://producthelp.kitchenaid.com/Dishwashers and select your dishwasher style to get started.
If you need further assistance or have questions, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, dishwasher model/serial number, and reference Case #694663.
We look forward to speaking with you.
Marie Q
For troubleshooting, we recommend visiting our Owner Center, which offers step-by-step solutions. You can access it here: https://producthelp.kitchenaid.com/Dishwashers and select your dishwasher style to get started.
If you need further assistance or have questions, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, dishwasher model/serial number, and reference Case #694663.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Lacks features to clean and dry efficiently
on March 19, 2025
Posted by: Dan B10
This dishwasher is not as efficient as my 15-year-old KitchenAid. The top rack is smaller and difficult to keep glasses upright to clean and dry efficiently. We live in a very dry climate, but even so, the dishes will not fully dry in 8-hours after the door opens. Water clings to the racks and utensil tray. We typically use the Express Wash feature and that leaves soap residue on the plates. Also, in the Express Wash mode, you cannot utilize the high was temp setting. Too bad there is not a heating element designed into this model.
I cannot recommend this dishwasher since it lacks features to properly clean and dry dishes and silverware.
I cannot recommend this dishwasher since it lacks features to properly clean and dry dishes and silverware.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 696553.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good Cleaner
on March 24, 2025
Posted by: Glo 65
from Virginia
[This review was collected as part of a promotion.] The dishwasher “does its duty” and cleans well. The 3 rating is because of a few issues. 1) the plates don’t “stand up” in the bottom rack. 2) The design of the upper rack is difficult for loading cups and glasses and especially wine glasses. 3) The rinse aid holder does not indicate when it’s “full”. In the paper work it said not to overfill but I’ve found no way to determine where full is. 4) The written instructions were not “easy friendly”. Diagrams and clear instructions would be helpful-like where is the full line on the rinse aid container.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor capacity, difficult to load dishes properly
on March 26, 2025
Posted by: TomCo
[This review was collected as part of a promotion.] I bought this last month. I've had Kitchen Aid dishwashers for years. This one cleans well but the capacity and loading racks are terrible.
Written by a customer while visiting kitchenaid.com