Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
30
4 Stars
13
3 Stars
12
2 Stars
5
1 Star
5
57%of customers recommend this product.
(
21 out of
37)
Customer Reviews for KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Customer Rating
2
Would not recommend
on July 11, 2025
Posted by: Lvjj
from Michigan
[This review was collected as part of a promotion.] I am not pleased with this dishwashers capacity. My previous dishwasher was able to hold 3 rows of dishes on the low rack, this holds only 2 and the dishes constantly fall over. Previous dishwasher had 7 rows of tines, this one only 4 rows.
The silverware basket is another thing I dislike. Previous dishwasher the entire basket lifted out for easy unloading. This one only the center section can be removed, the two ends are attached to the rack.
The dishwasher is quiet and does a good job of washing the dishes, but so did the other one.
Really wish I would have looked at reviews prior to the purchase, many people had similar sentiments.
The silverware basket is another thing I dislike. Previous dishwasher the entire basket lifted out for easy unloading. This one only the center section can be removed, the two ends are attached to the rack.
The dishwasher is quiet and does a good job of washing the dishes, but so did the other one.
Really wish I would have looked at reviews prior to the purchase, many people had similar sentiments.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 14, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 750894.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
