Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Average customer rating
4
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
37
4 Stars
19
3 Stars
14
2 Stars
5
1 Star
5
58%of customers recommend this product.
(
22 out of
38)
Customer Reviews for KitchenAid - 24" Top Control Built-In Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Customer Rating
1
Never again.
on October 28, 2024
Posted by: Thisishorrible.
[This review was collected as part of a promotion.] We have had technicians out here three times already. The motor that opens the dishwasher was stuck for days. Dishwasher flooded area under our kitchen sink. So much water left in the dishwasher even after letting them air dry for two days. Plastic items remain wet. When we shared the correct serial and model numbers no one believed us. Whirlpool even hung up on me even though I was kind to them.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 614919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 6, 2025
Posted by: Brian9876
from Ottawa, ON
[This review was collected as part of a promotion.] I love this dishwasher, it is extremely quiet and dishes come out spotless. I love the extra top rack. My main dislike are the small spindles on the middle and bottom racks as cups fall over fairly easily. My old Kenmore dishwasher was perfect that way and it seemed to fit more dishes because of it. I wish that I could get the racks on the cheaper model on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks Beautiful. washes great
on February 13, 2024
Posted by: dishwasherguy
from Chicago
Love this dishwasher! Fits and looks beautiful in my cabinet! Took a little to get used to the racks but performance and aesthetics are great
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Check for leaks
on April 20, 2024
Posted by: mustbeavirus
from NC
MY DW is about four years old. I actually loved this little piece of machinery! It held most all the dishes with large family gatherings and I loved the bottle wash in mine!! It was good for glasses your hands don't fit in! Of course I loved the third rack too! and the carriages inside will go up and down. All this being said, this dishwasher (top of the line KA) had a leak inside. I don't know what the part is called, but it leaked. And it leaked so much that my wood floor and my custom wood cabinets became damaged. It now sits out in the garage like a piece of junk. I am so sorely disappointed. I wanted to love the appliances I bought. I love to cook and have family over. It was used once a day. sometimes, once every other day. Since there are only two of us here. This was my favorite piece from KA and i just thought it would last longer. sigh.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not so good.
on May 6, 2024
Posted by: Phoenix4me
[This review was collected as part of a promotion.] Had it delivered on 4/15/24. On 4/22/24 the open door rod stuck in the open position preventing use of dishwasher. Repair on 4/29/24 allowed door to be closed but could not replace open door mechanism (part out of stock). We can use the dishwasher but must turn off the open door every time. Still waiting for repair on 5/6/24.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 7, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 531229.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet, cleans well, excellent features
on July 30, 2024
Posted by: KYBoy
[This review was collected as part of a promotion.] We have now owned this dishwasher for about a month and we are thrilled with it. It is very well-made and cleans so much better than the previous one that we owned from another manufacturer. The last one was not very old, but did not clean well. This one leaves our dishes spotless, even on the normal cycle. I love the door open drying option as it allows any water that may pool on top of a bowl or cup to evaporate before I have to put it away. It also projects a timer on the floor to show how long the cycle has left to complete. Our house has an open living room/kitchen area and you can't hear the dishwasher running. The only way we know it's on is when we see the timer. Great dishwasher and I highly recommend it to anyone.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet
on August 11, 2024
Posted by: Lamb24
from Bradenton FL
[This review was collected as part of a promotion.] We love the features and how quiet it is. The only reason I didn't give it 5 stars is that the door swings down to fast and bangs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Your dishes will be clean!
on August 16, 2024
Posted by: Ivparker
from Byron Center, MI
[This review was collected as part of a promotion.] I always find it interesting when people keep a dishwasher where they have to wash the dishes before putting them in the dishwasher. You will not have to do that with this Kitchen Aid. Everything comes out clean and dry. I am pretty hard on my dishwashers as I have a very large family so we are running it at least twice a day. This is a great dishwasher!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com