Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Average customer rating
3.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
35
4 Stars
22
3 Stars
18
2 Stars
8
1 Star
8
50%of customers recommend this product.
(
26 out of
52)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Customer Rating
4
Great machine but caused a problem
on October 23, 2024
Posted by: Dpg01
from Toronto, Ontario, Canada
[This review was collected as part of a promotion.] Very happy with the dishwasher results; the only problem is a very loud gurgling sound coming from my drain whenever the dishwasher starts and empties. This noise never occurred with the previous dishwasher ( started the day the new dishwasher was installed)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on February 16, 2025
Posted by: Mugs66
from Michigan
[This review was collected as part of a promotion.] For the most part, I like my new dishwasher. I have used Kitchenaid for over 30 years. I like the shape of the top rack, but I do not like the wide spaces on the deeper side. I have cooking utensils that will not fit on the flat side, but the handles fall through the wide gaps. If you sold an insert with small gaps for the left side of the upper rack, I would buy it!!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Miss the storage space
on April 29, 2025
Posted by: Jmissy
from Brant County
[This review was collected as part of a promotion.] Looks smaller once you open the dishwasher and cant put as many dishes in. Our old dishwasher had more storage, cant tell when the rinse agent is done. I do like the filter in this one better though and it has a light in it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 29, 2025
Hello, Jmissy ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@whirlpool.com with your model, serial, and phone number; Please include review ID # 715839 in the subject line. We look forward to hearing from you, - Eric
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Would not recommend
on July 11, 2025
Posted by: Lvjj
from Michigan
[This review was collected as part of a promotion.] I am not pleased with this dishwashers capacity. My previous dishwasher was able to hold 3 rows of dishes on the low rack, this holds only 2 and the dishes constantly fall over. Previous dishwasher had 7 rows of tines, this one only 4 rows.
The silverware basket is another thing I dislike. Previous dishwasher the entire basket lifted out for easy unloading. This one only the center section can be removed, the two ends are attached to the rack.
The dishwasher is quiet and does a good job of washing the dishes, but so did the other one.
Really wish I would have looked at reviews prior to the purchase, many people had similar sentiments.
The silverware basket is another thing I dislike. Previous dishwasher the entire basket lifted out for easy unloading. This one only the center section can be removed, the two ends are attached to the rack.
The dishwasher is quiet and does a good job of washing the dishes, but so did the other one.
Really wish I would have looked at reviews prior to the purchase, many people had similar sentiments.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 14, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 750894.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Better get Jersey if you want it to work right.
on November 6, 2025
Posted by: Vic.W
from Ashburn, VA
[This review was collected as part of a promotion.] At first, this dishwasher was fantastic. Now that we are almost 9 months down the road, it has stopped drying our dishes regardless to how full the Jetdry dispenser is… I wonder if there isn’t either an issue with that system, or the heating element has given out. Regardless, being beholden to a requirement to use a chem ill to have an effective dishwasher is a very dirty way to do business. I wish Whirlpool/kitchenaid saint go down that road with their appliances and force their customers to use a product without prior knowledge of the requirement to have an effective/efficient dishwasher.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great
on March 12, 2024
Posted by: emmagination
[This review was collected as part of a promotion.] We love our new dishwasher! We had problems with the bottom rack on our previous one, bowls will never get washed properly, but with this one everything is shiny and clean no matter where they are in the dishwasher. The third rack is a nice bonus for silverware and serving spoons!
Written by a customer while visiting influenster.com
Customer Rating
5
Dishwasher Love !!
on March 14, 2024
Posted by: annypr
[This review was collected as part of a promotion.] Love this dishwasher We replaced our old dishwasher with this model and it is amazing! My dishes come out very clean. It is incredible. It has 3 shelves where I can accommodate knives and spoons. It is quite spacious The noise is minimal, something normal, the fingerprints on the stainless are not marked, very easy to clean, excellent material, I am in love with the dishwasher!!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing dishwasher, easy hook up
on March 16, 2024
Posted by: crystalh102
[This review was collected as part of a promotion.] I love this dishwasher. I love the third level option. It works amazing and has my dishes sparkling when the cycle is complete. I was so lucky to be chosen for this claim. This model is very energy efficient. It also operates very low/very quiet.
Written by a customer while visiting influenster.com