Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
23
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
3
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Customer Rating
3
Useless Manual and poor design features.
on October 27, 2024
Posted by: Budj99
Instruction Manual is useless. No plug for power cord. Noiser than 16 year Miele we replaced. Instead of 2 leveling feet in rear there is one in middle and you have to find nut to adjust because nothing in manual. It wobbles as you you install. Very vague instructions on how to even start. Water softener salt not included and no reply from Kitchenaid on what to use, Customer Service lacking badly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Never again.
on October 28, 2024
Posted by: Thisishorrible.
[This review was collected as part of a promotion.] We have had technicians out here three times already. The motor that opens the dishwasher was stuck for days. Dishwasher flooded area under our kitchen sink. So much water left in the dishwasher even after letting them air dry for two days. Plastic items remain wet. When we shared the correct serial and model numbers no one believed us. Whirlpool even hung up on me even though I was kind to them.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 614919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on December 11, 2024
Posted by: Jester1976
from Ajax Ontario
[This review was collected as part of a promotion.] This machine is fantastic. Super silent. And we were going to buy Bosch version so glad we chose KitchenAid well done great build
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
High priced dishwasher that lacks instructions
on December 20, 2024
Posted by: frankq123
[This review was collected as part of a promotion.] like the dishwasher, but KitchenAid now skimps on the instructions. The dishwasher comes with a lot of features that are not mentioned or explained in the manual. Such a shame for the work in developing those features and the price charged.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on January 14, 2025
Posted by: Oops90
[This review was collected as part of a promotion.] Received the dishwasher for a warranty replacement. It is a great product and I am very pleased with the performance of it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Dishwasher
on January 16, 2025
Posted by: KMH9
[This review was collected as part of a promotion.] I purchased this dishwasher last Fall, it was installed 11-13-24
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Worth Every penny!
on February 3, 2025
Posted by: Tdex23
from Marshall County, KY
[This review was collected as part of a promotion.] Installed 1/20/25. We absolutely love this machine so far! No more hard water problems. No more hand washing skillet, pots, and pans. No more rinsing by hand to get rid of the white residue. Dishes virtually dry when it kicks off. So quiet my best friend had to feel the water supply line to make sure it was filling up the first time. Old dishwasher was hardwired so no need for the new cord and the machine came with a water supply line so no need for the new hose. Being on a fixed income we weren't sure about spending this much money but the ease of use and results make it worth every penny!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the door automatically opening (if selected).
on April 22, 2025
Posted by: Bibs41
from Louisville KY
[This review was collected as part of a promotion.] I love this dishwasher. The third top shelf allows for cereal bowls and other taller items.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com