Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Average customer rating
3.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
35
4 Stars
22
3 Stars
18
2 Stars
8
1 Star
8
50%of customers recommend this product.
(
26 out of
52)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Stainless Steel
Customer Rating
2
Love KitchenAid HATE the racks.
on January 7, 2026
Posted by: DPerez
from Houston, TX
Purchased these when the heater went out on my previous panel ready that last 15 years. I absolutely HATE the new one. Nothing fits properly. Nothing, not wine glasses, not plates, not bowls. SO frustrating!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 9, 2026
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 897702
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Happy with our purchace
on January 21, 2026
Posted by: LotsofKids
from Milwaukee, WI
[This review was collected as part of a promotion.] We installed this 3 months ago and are happy with it. It does spray the door, which is a little loud and unexpected, but in general it's a quiet dishwasher. I'm not sure that it's worth the price tag, but I like the 3rd level!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
I love the sleek counter depth style.
on February 16, 2026
Posted by: Jenn 2024
from York PA
We love our dishwasher. The information and user guides left a lot to be desired. We have had ours for 16 months before we discovered how the air dry even was suppose to work. I kept complaining to my hubby nothing was drying. The door never popped open, then one day I came home and door was popped open and would not close. We said oh that is how it is suppose to work. Manual never explained how it worked or how to troubleshoot. Had to reset with by turning breaker off. Called for repair and of course they don’t want to cover under warranty. It has been two months and part came in. We will see what the bill is before complaining Morse about the issue. Our temporary resolution is open door manually. .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com