Customer reviews from kitchenaid.com
KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Average customer rating
3.7
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
38
4 Stars
22
3 Stars
20
2 Stars
8
1 Star
9
49%of customers recommend this product.
(
28 out of
57)
Customer Reviews for KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Customer Rating
4
Nice to be able to have it panel ready
on December 4, 2024
Posted by: Paulla
from CA
[This review was collected as part of a promotion.] I’m happy with the dishwasher. Have had a bit of trouble figuring out to load it. Door somewhat hard to open
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on November 24, 2024
Posted by: Miss O
I bought this dishwasher a year ago and I am still struggling to figure out the rack system. I have only owned KitchenAid dishwashers and this is the worst rack system I have ever owned. I called to see if I could at least get a new bottom rack because the rack that came with the dishwasher is absolutely useless. I had to raise the middle rack so the spray arm would stop hitting the top of the dinner plates and now the drinking glasses don't fit except in one spot. It does clean well but everything else is horrible. Also for being one of the top dishwashers it doesn't even have a rinse aid level indicator and I have yet to find the salt indicator. I do not recommend this dishwasher.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 26, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 629659.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Never again.
on October 28, 2024
Posted by: Thisishorrible.
[This review was collected as part of a promotion.] We have had technicians out here three times already. The motor that opens the dishwasher was stuck for days. Dishwasher flooded area under our kitchen sink. So much water left in the dishwasher even after letting them air dry for two days. Plastic items remain wet. When we shared the correct serial and model numbers no one believed us. Whirlpool even hung up on me even though I was kind to them.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 614919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Useless Manual and poor design features.
on October 27, 2024
Posted by: Budj99
Instruction Manual is useless. No plug for power cord. Noiser than 16 year Miele we replaced. Instead of 2 leveling feet in rear there is one in middle and you have to find nut to adjust because nothing in manual. It wobbles as you you install. Very vague instructions on how to even start. Water softener salt not included and no reply from Kitchenaid on what to use, Customer Service lacking badly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great machine but caused a problem
on October 23, 2024
Posted by: Dpg01
from Toronto, Ontario, Canada
(This review was collected as part of a promotion.) Very happy with the dishwasher results; the only problem is a very loud gurgling sound coming from my drain whenever the dishwasher starts and empties. This noise never occurred with the previous dishwasher ( started the day the new dishwasher was installed)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the timer reflection light on the floor
on October 23, 2024
Posted by: CSimpson24
from Portage la Prairie, MB
(This review was collected as part of a promotion.) Loving my new KitchenAid dishwasher!
Lots of room for lots of dishes
Lots of room for lots of dishes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quality!
on October 15, 2024
Posted by: Gene50
from Cincinnati, Ohio
[This review was collected as part of a promotion.] Our previous dishwasher was installed over12 years ago.
It too was a KitchenAid.
We decide to go with KitchenAid again due to its reliability and excellent cleaning capabilities.
It too was a KitchenAid.
We decide to go with KitchenAid again due to its reliability and excellent cleaning capabilities.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good capacity and quiet, but smells toxic!
on October 4, 2024
Posted by: BcQd
from Ottawa, Ontario
(This review was collected as part of a promotion.) This dishwasher is small in its overall dimensions, which fits my smaller than usual space, but its holding capacity is impressive. It’s very quiet during the wash. However the plastic shelving materials smell toxic and nauseating for about a month even with once to twice daily washing!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA Social Care, October 9, 2024
Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@KitchenAid.com. Kindly provide us with your model and serial number, phone number, and Review ID: 285201669. Thank you! -Alisha
Written by a customer while visiting kitchenaid.com