Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Average customer rating
3.3
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
4
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
2
56%of customers recommend this product.
(
9 out of
16)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Customer Rating
5
Looks Beautiful. washes great
on February 13, 2024
Posted by: dishwasherguy
from Chicago
Love this dishwasher! Fits and looks beautiful in my cabinet! Took a little to get used to the racks but performance and aesthetics are great
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Overall, I would look at something else
on June 3, 2024
Posted by: mstephen
from Ontario
[This review was collected as part of a promotion.] Love that you put a cover on this dishwasher, but it is so much smaller and has too many racks. It doesn't fit pots in the bottom rack and is at least 30% smaller than my last kitchenaid. the rack alignment for stacking plates is very odd and causes issues with loading. The cleaning is pretty good, but some cutlery comes out with food still on it (probably a user error in loading or on too often). Some great features like the LED time on the bottom, but to me its way too overpriced for what it gives.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, June 4, 2024
Hello, mstephen! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@KitchenAid.com. Kindly provide us with your model and serial number, your phone number, and your review ID (281470968). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Two out of three (racks) ain't bad
on July 3, 2024
Posted by: Gaildez
from Maryland
[This review was collected as part of a promotion.] I loved my old KitchenAid that this was replacing. The new top 2 racks are terrific and versatile. But the old bottom rack was much better. I can fit much fewer plates and things in the bottom rack.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Wish I had my old one back
on February 1, 2024
Posted by: Stu the plumber
from Waterford ont
Racks are awkward. Too many specialized area. Can’t fit travel mugs . Our cutlery won’t fit in slots designed for that on the lower rack . Showed a row of plates in manual up the middle of lower rack and smalls on either side , that’s impossible. Wish I had my old one back very disappointed. Fancy features but not practical
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 5, 2024
Thank you for sharing your experience with us, Stu the plumber. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 476773.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Regret this purchase
on July 6, 2024
Posted by: liam324
from Minneapolis, MN
We've had this for 6 months. It is a big disappointment vs. other KitchenAids we've had in the past. Especially given the price point. Main issues:
- The top rack is essentially non-functional- the sprayers don't cover most of the rack area there so things don't get clean (the FreeFlex Fit Third Level rack is significantly different that the FreeFlex in our last model).
- Dishes don't get dry. Either the auto-open feature doesn't help or the traditional drying capability was significantly downgrading when they added the auto-open feature.
- Very small overall.
- Dishes don't get dry. Either the auto-open feature doesn't help or the traditional drying capability was significantly downgrading when they added the auto-open feature.
- Very small overall.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 561314.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great machine but caused a problem
on October 23, 2024
Posted by: Dpg01
from Toronto, Ontario, Canada
[This review was collected as part of a promotion.] Very happy with the dishwasher results; the only problem is a very loud gurgling sound coming from my drain whenever the dishwasher starts and empties. This noise never occurred with the previous dishwasher ( started the day the new dishwasher was installed)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Unbelievably clean dishes and so quiet.
on April 12, 2024
Posted by: Urblaze
from Cape Coral, Florida
[This review was collected as part of a promotion.] I have only owned a Kitchenaid dishwasher. I only can reference others I have used at other people’s homes. This is the quickest dishwasher I have ever used. It has so many features I live. My previous kitchenaid was the Architectural series and it ran great for 14 years but my kitchen was destroyed in a hurricane and I replaced it with this Kitchenaid. Love how the cabinet front integrates with my kitchen. Love the built-in water softener.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet and good features
on July 31, 2024
Posted by: jdelarosa
from Charlotte, NC
[This review was collected as part of a promotion.] Quiet and nice features like opening door after it's done and ability to select zones for washing
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com