Customer Reviews for KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Customer Rating
5
Runs like a dream
on March 19, 2025
Posted by: MaVanca21
[This review was collected as part of a promotion.] Another wonderful Kitchen Aid purchase. Last dishwasher I had lasted over 20 years. I am enjoying the use of a 3 rack on this model and how quiet it is. Dishes never looked batter.
[This review was collected as part of a promotion.] For the most part, I like my new dishwasher. I have used Kitchenaid for over 30 years. I like the shape of the top rack, but I do not like the wide spaces on the deeper side. I have cooking utensils that will not fit on the flat side, but the handles fall through the wide gaps. If you sold an insert with small gaps for the left side of the upper rack, I would buy it!!
[This review was collected as part of a promotion.] Installed 1/20/25. We absolutely love this machine so far! No more hard water problems. No more hand washing skillet, pots, and pans. No more rinsing by hand to get rid of the white residue. Dishes virtually dry when it kicks off. So quiet my best friend had to feel the water supply line to make sure it was filling up the first time. Old dishwasher was hardwired so no need for the new cord and the machine came with a water supply line so no need for the new hose. Being on a fixed income we weren't sure about spending this much money but the ease of use and results make it worth every penny!
[This review was collected as part of a promotion.] Received the dishwasher for a warranty replacement. It is a great product and I am very pleased with the performance of it.
[This review was collected as part of a promotion.] We had a previous (4 year old) KitchenAid dishwasher that was our favorite ever, but we remodeled our kitchen and went with the panel ready version. We love the top 2 racks, but the bottom rack on this model is terrible. They don’t have enough of the tines that hold everything in place, and the ones that fold down won’t stay up, so plates won’t stay in place! The design of the bottom rack is terrible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 26, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 645582. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] like the dishwasher, but KitchenAid now skimps on the instructions. The dishwasher comes with a lot of features that are not mentioned or explained in the manual. Such a shame for the work in developing those features and the price charged.
(This review was collected as part of a promotion.) This machine is fantastic. Super silent. And we were going to buy Bosch version so glad we chose KitchenAid well done great build