Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Panel Ready
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
30
4 Stars
13
3 Stars
12
2 Stars
5
1 Star
5
57%of customers recommend this product.
(
21 out of
37)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Panel Ready
Customer Rating
3
Useless Manual and poor design features.
on October 27, 2024
Posted by: Budj99
Instruction Manual is useless. No plug for power cord. Noiser than 16 year Miele we replaced. Instead of 2 leveling feet in rear there is one in middle and you have to find nut to adjust because nothing in manual. It wobbles as you you install. Very vague instructions on how to even start. Water softener salt not included and no reply from Kitchenaid on what to use, Customer Service lacking badly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on November 24, 2024
Posted by: Miss O
I bought this dishwasher a year ago and I am still struggling to figure out the rack system. I have only owned KitchenAid dishwashers and this is the worst rack system I have ever owned. I called to see if I could at least get a new bottom rack because the rack that came with the dishwasher is absolutely useless. I had to raise the middle rack so the spray arm would stop hitting the top of the dinner plates and now the drinking glasses don't fit except in one spot. It does clean well but everything else is horrible. Also for being one of the top dishwashers it doesn't even have a rinse aid level indicator and I have yet to find the salt indicator. I do not recommend this dishwasher.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 26, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 629659.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice to be able to have it panel ready
on December 4, 2024
Posted by: Paulla
from CA
[This review was collected as part of a promotion.] I’m happy with the dishwasher. Have had a bit of trouble figuring out to load it. Door somewhat hard to open
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on December 11, 2024
Posted by: Jester1976
from Ajax Ontario
[This review was collected as part of a promotion.] This machine is fantastic. Super silent. And we were going to buy Bosch version so glad we chose KitchenAid well done great build
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
High priced dishwasher that lacks instructions
on December 20, 2024
Posted by: frankq123
[This review was collected as part of a promotion.] like the dishwasher, but KitchenAid now skimps on the instructions. The dishwasher comes with a lot of features that are not mentioned or explained in the manual. Such a shame for the work in developing those features and the price charged.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on January 14, 2025
Posted by: Oops90
[This review was collected as part of a promotion.] Received the dishwasher for a warranty replacement. It is a great product and I am very pleased with the performance of it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Dishwasher
on January 16, 2025
Posted by: KMH9
[This review was collected as part of a promotion.] I purchased this dishwasher last Fall, it was installed 11-13-24
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Worth Every penny!
on February 3, 2025
Posted by: Tdex23
from Marshall County, KY
[This review was collected as part of a promotion.] Installed 1/20/25. We absolutely love this machine so far! No more hard water problems. No more hand washing skillet, pots, and pans. No more rinsing by hand to get rid of the white residue. Dishes virtually dry when it kicks off. So quiet my best friend had to feel the water supply line to make sure it was filling up the first time. Old dishwasher was hardwired so no need for the new cord and the machine came with a water supply line so no need for the new hose. Being on a fixed income we weren't sure about spending this much money but the ease of use and results make it worth every penny!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com