Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Average customer rating
3.3
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
4
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
2
56%of customers recommend this product.
(
9 out of
16)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Custom Panel Ready
Customer Rating
3
on August 7, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] We enjoy the dishwasher except we very much dislike the bottom drawer. It is very hard to make the dishes stand up correctly. We would like a different bottom drawer if you have one.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Fabulous dishwasher
on August 21, 2024
Posted by: LKdawg
[This review was collected as part of a promotion.] Wonderful dishwasher. If there was any negative, it would be that it seems to hold a little less than our old dishwasher so I end up running it daily. It is super quiet - I love that, and works fabulously. The cycle times are quite long, though, but I just plan accordingly.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on September 15, 2024
Posted by: 513P
from Kentucky
[This review was collected as part of a promotion.] Two months and two dishwashers later and still waiting on parts to fix broken inits
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 593399.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quality!
on October 15, 2024
Posted by: Gene50
from Cincinnati, Ohio
[This review was collected as part of a promotion.] Our previous dishwasher was installed over12 years ago.
It too was a KitchenAid.
We decide to go with KitchenAid again due to its reliability and excellent cleaning capabilities.
It too was a KitchenAid.
We decide to go with KitchenAid again due to its reliability and excellent cleaning capabilities.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on November 24, 2024
Posted by: Miss O
I bought this dishwasher a year ago and I am still struggling to figure out the rack system. I have only owned KitchenAid dishwashers and this is the worst rack system I have ever owned. I called to see if I could at least get a new bottom rack because the rack that came with the dishwasher is absolutely useless. I had to raise the middle rack so the spray arm would stop hitting the top of the dinner plates and now the drinking glasses don't fit except in one spot. It does clean well but everything else is horrible. Also for being one of the top dishwashers it doesn't even have a rinse aid level indicator and I have yet to find the salt indicator. I do not recommend this dishwasher.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 26, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 629659.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice to be able to have it panel ready
on December 4, 2024
Posted by: Paulla
from CA
[This review was collected as part of a promotion.] I’m happy with the dishwasher. Have had a bit of trouble figuring out to load it. Door somewhat hard to open
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bottom rack won’t hold plates well
on December 22, 2024
Posted by: Joe0813
from Leawood, KS
[This review was collected as part of a promotion.] We had a previous (4 year old) KitchenAid dishwasher that was our favorite ever, but we remodeled our kitchen and went with the panel ready version. We love the top 2 racks, but the bottom rack on this model is terrible. They don’t have enough of the tines that hold everything in place, and the ones that fold down won’t stay up, so plates won’t stay in place! The design of the bottom rack is terrible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 26, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 645582.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on February 16, 2025
Posted by: Mugs66
from Michigan
[This review was collected as part of a promotion.] For the most part, I like my new dishwasher. I have used Kitchenaid for over 30 years. I like the shape of the top rack, but I do not like the wide spaces on the deeper side. I have cooking utensils that will not fit on the flat side, but the handles fall through the wide gaps. If you sold an insert with small gaps for the left side of the upper rack, I would buy it!!
Written by a customer while visiting kitchenaid.com