Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Panel Ready
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
30
4 Stars
13
3 Stars
12
2 Stars
5
1 Star
5
57%of customers recommend this product.
(
21 out of
37)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 39 dBA - Panel Ready
Customer Rating
4
Quiet
on August 11, 2024
Posted by: Lamb24
from Bradenton FL
[This review was collected as part of a promotion.] We love the features and how quiet it is. The only reason I didn't give it 5 stars is that the door swings down to fast and bangs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bottom rack won’t hold plates well
on December 22, 2024
Posted by: Joe0813
from Leawood, KS
[This review was collected as part of a promotion.] We had a previous (4 year old) KitchenAid dishwasher that was our favorite ever, but we remodeled our kitchen and went with the panel ready version. We love the top 2 racks, but the bottom rack on this model is terrible. They don’t have enough of the tines that hold everything in place, and the ones that fold down won’t stay up, so plates won’t stay in place! The design of the bottom rack is terrible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 26, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 645582.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 6, 2025
Posted by: Brian9876
from Ottawa, ON
[This review was collected as part of a promotion.] I love this dishwasher, it is extremely quiet and dishes come out spotless. I love the extra top rack. My main dislike are the small spindles on the middle and bottom racks as cups fall over fairly easily. My old Kenmore dishwasher was perfect that way and it seemed to fit more dishes because of it. I wish that I could get the racks on the cheaper model on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Wish I had my old one back
on February 1, 2024
Posted by: Stu the plumber
from Waterford ont
Racks are awkward. Too many specialized area. Can’t fit travel mugs . Our cutlery won’t fit in slots designed for that on the lower rack . Showed a row of plates in manual up the middle of lower rack and smalls on either side , that’s impossible. Wish I had my old one back very disappointed. Fancy features but not practical
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 5, 2024
Thank you for sharing your experience with us, Stu the plumber. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 476773.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Sad dishwasher
on February 22, 2024
Posted by: UncleJT
from California
Worst dishwasher experience I've ever had. I wish I still had my Braun. I am constantly re-washing dishes with the Kitchenaid, even when I've scraped and rinse the dishes before hand. I've tried every expensive dishwashing pod and soap, I still never get a totally clean load. I never had any issues with the Braun.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, UncleJT. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487753.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Regret this purchase
on July 6, 2024
Posted by: liam324
from Minneapolis, MN
We've had this for 6 months. It is a big disappointment vs. other KitchenAids we've had in the past. Especially given the price point. Main issues:
- The top rack is essentially non-functional- the sprayers don't cover most of the rack area there so things don't get clean (the FreeFlex Fit Third Level rack is significantly different that the FreeFlex in our last model).
- Dishes don't get dry. Either the auto-open feature doesn't help or the traditional drying capability was significantly downgrading when they added the auto-open feature.
- Very small overall.
- Dishes don't get dry. Either the auto-open feature doesn't help or the traditional drying capability was significantly downgrading when they added the auto-open feature.
- Very small overall.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 561314.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great machine but caused a problem
on October 23, 2024
Posted by: Dpg01
from Toronto, Ontario, Canada
[This review was collected as part of a promotion.] Very happy with the dishwasher results; the only problem is a very loud gurgling sound coming from my drain whenever the dishwasher starts and empties. This noise never occurred with the previous dishwasher ( started the day the new dishwasher was installed)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great
on March 12, 2024
Posted by: emmagination
[This review was collected as part of a promotion.] We love our new dishwasher! We had problems with the bottom rack on our previous one, bowls will never get washed properly, but with this one everything is shiny and clean no matter where they are in the dishwasher. The third rack is a nice bonus for silverware and serving spoons!
Written by a customer while visiting influenster.com
