Customer reviews from onewillow.com
Willow 360 Leak-Proof Wearable Double Electric Breast Pump - White
Average customer rating
2.8 out of 5
2.8
(95 Reviews)
Open Ratings Snapshot
Rating breakdown 95 reviews
5 Stars
27
4 Stars
14
3 Stars
7
2 Stars
11
1 Star
36
47%of customers recommend this product. 
(
41 out of 88
)
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Customer Reviews for Willow 360 Leak-Proof Wearable Double Electric Breast Pump - White
Customer Rating
1 out of 5
1
Don’t buy
on April 18, 2024
Posted by: Bercem
from US
They do not offer warranty. They send me defected product and now they do not issue a warranty
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
1 out of 5
1
Parts break so quickly
on April 22, 2024
Posted by: Kayley
from US, United States
I have been pumping for only three months and have had three different milk containers stop working. The issue says either valve needs flushed or press firmly to breast and I have tried everything and nothing will fix it besides, buy new parts AGAIN.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
2 out of 5
2
Decent pumps overall
on April 25, 2024
Posted by: E k.
from US, United States
I overall like the pump. But there are pumping sessions that completely just don’t work for me. It takes a while to get the pump started, as well as have them placed on you correctly. I have followed all the videos. I have to turn them off and reconnect them multiple times in order for it to start pumping effectively. I will admit that once it does get going, you got a decent amount out. Overall, just been a little little frustrated with these.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
4 out of 5
4
Love it
on April 28, 2024
Posted by: Megan J.
from US, United States
Love it. Wish it held more than 4 oz per cup though.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
1 out of 5
1
Doesn’t work at all
on April 29, 2024
Posted by: Tracy
from US
For the price, I thought this would be amazing! But, it always had issues and never worked properly. It also does leak... so that is misleading. Disappointed that I wasted my insurance option on this one. DO NOT RECOMMEND!
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
4 out of 5
4
Better the second time
on May 4, 2024
Posted by: Jocelyn B.
from US, United States
I used the willow with my first baby and it was crazy convenient while traveling and working. I used the same pumps for the beginning of my second child. We’re to order new ones after a couple months. The new and updated pumps are great and I’m glad I did. The app is helpful and even though I own 3 different type of pumps, this is the one I love to use.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
2 out of 5
2
Not worth the hype
on May 8, 2024
Posted by: Shanella M.
from US, United States
The first day everything was going smooth but then the pumps died and when I charged both of them the orange flashing light came up letting me know that I had only one section left of pumping. Sometimes on the app the info it’s not accurate and it gives me problems connecting both of the pumps when using them.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
3 out of 5
3
Want to love this pump!
on May 10, 2024
Posted by: tazia s.
from US, United States
Inconsistency with the function - very finicky to “latch” and creates false data. A lot of milk loss with both the bags and the reusable containers, Low suction/volumes vs the traditional tube pumps - would be ok with that trade off if the pump was reliable and didn’t have so much loss in the collection process . App is awesome and elegant BUT the finicky machines create false readings.This unreliable , spilling machine is heart breaking at 2am when you are desperately just trying to pump enough to stay ahead of your baby’s quickly growing volume needs... then one pump says you have pumped 2oz and you open the container and there is nothing there (was recording air!) while the other pump completely spilled all over you and is totally lost! You are sticky and sad, your boobs are swollen , tired and sore... and you’ve missed /lost a window and lost precious ounces. It’s frustrating and defeating.
Written by a customer while visiting onewillow.com
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