Customer reviews from onewillow.com
Willow - 360 Leak-Proof Wearable Double Electric Breast Pump - White
Average customer rating
2.9
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
29
4 Stars
15
3 Stars
7
2 Stars
11
1 Star
36
48%of customers recommend this product.
(
44 out of
91)
Customer Reviews for Willow - 360 Leak-Proof Wearable Double Electric Breast Pump - White
Customer Rating
1
Parts break so quickly
on April 22, 2024
Posted by: Kayley
from US, United States
I have been pumping for only three months and have had three different milk containers stop working. The issue says either valve needs flushed or press firmly to breast and I have tried everything and nothing will fix it besides, buy new parts AGAIN.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
1
Don’t buy
on April 18, 2024
Posted by: Bercem
from US
They do not offer warranty. They send me defected product and now they do not issue a warranty
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
1
The breast pumps is too heavy
on April 18, 2024
Posted by: Pa Houa L.
from US, United States
I don't know what's the deal with the Williow. It was recommended to me by my O.B and my sister in law. With the heavy price tag it's not worth it. It's too big and too heavy!
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
3
Disappointed
on April 17, 2024
Posted by: Lyndsey
from US, United States
I got this pump with my healthcare worker discount and was so excited. It is very finicky in that if there is any speck of residue on the valve it will not seal and therefore not pump. It also does not read the pumped amounts accurately and routinely gave me “all full” notices when it was not full. Pump parts are supposed to air dry and do not dry if pumping frequently as most do. Pump is also very heavy and even using brand new pumping bras it weighed them down and caused me to have nipple pain. Overall I’m sticking with my Imani2 pump as it is lighter, easier to clean and dry and holds more than 4oz.
Written by a customer while visiting onewillow.com
Customer Rating
5
Excited for pump! - TEST
on April 16, 2024
Posted by: Shannon L.
from US, United States
I purchased it for my sister-in-law - she is very excited to use it! - TEST
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
1
I wanted to love it.
on April 16, 2024
Posted by: Lindsay D.
from US, United States
I was SO excited to get this pump. It was going to allow me more freedom with pumping while being a mom to a newborn and 2 year old. I’m an exclusive pumper and have tried many pumps along my journey. The Willow 3.0 was a HUGE disappointment. The pumps are so big that you cannot handle your infant comfortably on the side your carrying your baby. Oh and the willow bras? Bought em- not effective for holding the pump in place. In the first 3 months of my feeding journey I required 3 replacements! And not from pump fatigue but other issues like not connecting to app, broken pieces, etc. my pumps were replaced due to warranty but it was so stressful to not have my pumps working properly almost every month and having to make the same phone call! You are already stressed enough as a new mom and not being able to get milk for your baby adds to the stress! My latest replacement..I was sent the wrong pump. So now I have to wait longer for replacement. The accessories: last about 2 months effectively. The best are the bags BUT don’t forget to add this to the already expensive cost of the pump. They also freeze well but take up more space vs the square bags in the freezer. I’m a nurse practitioner and was looking forward to wearing this if I had a meeting...however you can definitely tell you’re wearing a pump. It is not discrete as advertised. The app never connected correctly. So many times I didn’t know how much was in the bags/cannisters. And had to keep an eye on the time bc it wouldn’t shut off automatically. My story is personal and this may not happen to you. But I wish I saw an honest review prior to purchasing this pump. If you plan to exclusively pump, stay clear of this one. The one star is only because it pumps...when it’s working properly.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
3
New mom
on April 13, 2024
Posted by: Brittany E.
from US, United States
Suction is good, took some getting used to with getting milk out. I think they are very heavy /bulky and don’t fit in bras
Written by a customer while visiting onewillow.com
Customer Rating
1
Don’t be fooled by good marketing
on April 12, 2024
Posted by: Kirn G.
from US, United States
This breast pump simply does not work. The app will be showing there is milk collected and you will find 25 mins later that it was just collecting air. More than 80% of the time that I have used this pump, I need to REPUMP with a corded device bc Willow output is so low or there are errors. I have done all the troubleshooting and nothing helps. I would not recommend this device. No Mom has time for a faulty device. Don’t fall for fake positive reviews and look at the critical comments before purchasing. I should have listened to those.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com