Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
464
4 Stars
146
3 Stars
42
2 Stars
17
1 Star
24
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
1
Worked for 1week!!
on July 7, 2020
Posted by: LenPa
[This review was collected as part of a promotion.] I had other Frigidaire a/c units and thia was the same model but smaller. First week was great and then it started brining then tapping and then hammering. Returned in and bought a different brand. Don't know what going on but my other frigidaire is still running after 6yrs.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 20, 2020
Hi, LenPa!
Thanks for taking the time to share your experience with us. We are not pleased to hear the AC wasn’t working, resulting in an exchange for a different brand. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. I hope we can better serve your needs in the future!
Bianca
Thanks for taking the time to share your experience with us. We are not pleased to hear the AC wasn’t working, resulting in an exchange for a different brand. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. I hope we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freatures
on July 13, 2020
Posted by: Myking
[This review was collected as part of a promotion.] I love the fact that you can choose to turn the light on or off while you are sleeping!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Eco feature keeps coming on .I HAVE TO SHUT ECO EVERY TIME I PUT THE AC ON the eco light comes on.'it shouldbe desgned to stay off unless I want it back on.
on July 14, 2020
Posted by: czerj
[This review was collected as part of a promotion.] I see daylight through the air outlet grill, Is that normal?. I never saw daylight in all my year s of having other AC units. The ECO light comes on after I put unit on,there is no way i can turn it off permantley
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 28, 2020
Hi, czerj!
Thanks for your feedback. The unit will run in cool mode with Eco feature and auto fan speed setting when used for the first time. Eco feature can be activated or deactivated by pressing the Eco button, but it is invalid in fan only mode. It is normal to see daylight through the grill. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for your feedback. The unit will run in cool mode with Eco feature and auto fan speed setting when used for the first time. Eco feature can be activated or deactivated by pressing the Eco button, but it is invalid in fan only mode. It is normal to see daylight through the grill. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Remote not controlling the AC
on July 17, 2020
Posted by: Firefromskye
[This review was collected as part of a promotion.] Remote not controlling the AC. Contwcted Frigidaire many times and still don't have a replacement weeks later. What a disappointing company.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 3, 2020
Hello, Firefromskye!
Thank you for your feedback. We are not happy to learn that air conditioner remote is not working. We have reviewed your file and see that the remote replacement has been received. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are not happy to learn that air conditioner remote is not working. We have reviewed your file and see that the remote replacement has been received. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Two thumbs up
on July 23, 2020
Posted by: MichaelSS
[This review was collected as part of a promotion.] Works very well. Only complaint is a design flaw where the drain hole for excess moisture is only halfway back to the outside edge of the unit. This makes it impossible for moisture to drain outside, if the sill is wider than usual. Otherwise, no complaints whatsoever.
Written by a customer while visiting frigidaire.com
Customer Rating
5
ease of use
on July 24, 2020
Posted by: Thom448
[This review was collected as part of a promotion.] bought it a while back. Easy to set up and is working great.
Written by a customer while visiting frigidaire.com
Customer Rating
4
works well
on August 9, 2020
Posted by: Will K
[This review was collected as part of a promotion.] Purchased this for my son's bedroom. Works well, and keeps the room cool.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cools the room well...
on August 28, 2020
Posted by: MzBerry
[This review was collected as part of a promotion.] ... and it's quieter than a cheaper one I used to have. I'm only giving 4 stars as it doesn't remove humidity as well as the noisier one. It fit well in a 23.5" wide window using only one side extender.
Written by a customer while visiting frigidaire.com